Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Raymond & K.
Posted
Mike our salesman, Mario our installer and Carmen in your office were all excellent.
Response from Arrow Lift· Jul 16, 2025
Thank you, Raymond and Kathe. We really appreciate you taking the time to mention Mike, Mario, and Carmen by name. It’s great to hear that each person you worked with left a positive impression. Thanks again for the thoughtful review. Best, The Arrow Lift Team
Charles P.
Posted
My Wife and I decided it was time for a stairlift down to our basement. We gave Arrow Lift a call and within one day a representative came out and explained everything in great detail. We were then set up for our install within a week. The install was done beautifully and we are now very happy to have easy access to our basement❤️
Response from Arrow Lift· Jul 11, 2025
Thank you, Charles! We’re so glad to hear that the new stairlift is making it easier for you and your wife to access your basement. It’s great to know the process—from consultation to installation—was smooth and helpful. We appreciate you giving us a call and trusting our team to get everything set up just right. If you ever have questions down the road, don’t hesitate to reach out. Enjoy the new freedom and convenience!
Parking.com C.
Posted
We worked with Charlie and found him to be considerate and helpful and his regular follow up much appreciated. The install went perfectly (not sure who to thank on that) and it rides like a dream. Thank you.
Response from Arrow Lift· Jul 10, 2025
Thank you for taking the time to share your experience! We're so glad to hear that Charlie was considerate and helpful throughout the process—and that his follow-up was meaningful to you. We'll be sure to pass along your kind words to him. It’s also great to hear that installation went smoothly and the lift is riding comfortably. That’s exactly the outcome we hope for. Thanks again for choosing Arrow Lift!
rbyrinc
Posted
Very good install. No problems so far.
Response from Arrow Lift· Jul 7, 2025
Thanks for your note! We’re glad to hear the installation went smoothly and that everything’s been working well so far. Please don’t hesitate to reach out if you ever have questions down the road—we’re always here to help. – The Arrow Lift Team
Vergil
Posted
The installer was oin time # hours to install he had us try using lift giving my wife on using lift did some adjustment worked good we are happy wife has used about a week no prioblems.
Response from Arrow Lift· Jul 7, 2025
Hi Vergil, Thanks for taking the time to share your experience. We're so glad to hear the installation went smoothly and that the lift has been working well for your wife. It’s great that our installer was able to make those final adjustments and walk you both through using it—sounds like it’s already making a meaningful difference at home. If anything ever comes up, we’re just a phone call away. Warmly, – The Arrow Lift Team
Joyce
Posted
It was very easy to schedule a time for someone to come and give an estimate. When that person came, he was very knowledgeable and took a lot of time explaining everything about the lift and what they would need to do to the home. The insulation went very smoothly and the worker took a lot of time with my parents explaining how to use the lift and what different functions there were and made sure they were comfortable with everything before he left.
Response from Arrow Lift· Jul 7, 2025
Hi Joyce, Thank you for sharing such a kind and detailed review. We're so glad the whole process—from the estimate to installation—felt easy and informative for your family. It’s especially great to hear that our team took the time to ensure your parents felt comfortable and confident using the lift. That kind of peace of mind is exactly what we hope to provide. Please don’t hesitate to reach out if any questions come up down the road. Best, – The Arrow Lift Team
Tim L N.
Posted
Everything went very well and the installer went over everything very well. Great job.
Response from Arrow Lift· Jul 7, 2025
Hi Tim, Thanks so much for the kind words! We’re glad to hear everything went smoothly and that the installer took the time to walk you through the equipment. It means a lot to know you're feeling confident and satisfied with the setup. If any questions come up down the road, don’t hesitate to reach out. – The Arrow Lift Team
Dave
Posted
The salesman was very knowledgeable and answered all of our questions very nice person to deal with also the installation tech was very good at his job explananed all of the workings for the lift very well
Response from Arrow Lift· Jul 3, 2025
Thank you, Dave! We're so glad to hear that both your salesperson and installer made the experience a smooth and informative one. It means a lot to know your questions were answered and that you felt well taken care of throughout the process. We hope the lift is bringing added comfort and ease to your home! Warmly, The Arrow Lift Team
