Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Walt
Posted
Good service
Response from Arrow Lift· Oct 21, 2025
Thank you, Walt! We’re glad to hear you were pleased with the service you received. It means a lot that you took a moment to share your experience with us. -The Arrow Lift Team
Jean
Posted
Great job. Friendly people to work with and a great product. Very satisfied. Thank you
Response from Arrow Lift· Oct 13, 2025
Thank you, Jean! We're so glad to hear that everything went smoothly and that you’re happy with both the product and our team. It means a lot to know you had a positive experience working with us.
Helana E.
Posted
Ezra is the best technician! Not only is he very knowledgable and thorough but he truely cares about the safety of his customers. We will resquest him always.
Response from Arrow Lift· Oct 3, 2025
Thank you, Helana, for sharing this kind feedback! We’re glad to hear that Ezra’s knowledge and attention to detail came through during your service. Knowing you feel cared for and safe with his support means a lot. We’ll be sure to pass along your kind words to him! -The Arrow Lift Team
TED Y.
Posted
Great service, everything went exactly as stated. Very easy to work with.
Response from Arrow Lift· Sep 17, 2025
Thank you, Ted! We’re glad to hear everything went as expected and that the process felt easy for you. It means a lot that you found our team straightforward to work with. -The Arrow Lift Team
Gloria
Posted
Installation was done quickly and efficient. Product seems to be sturdy and works smoothly. Installer was polite and explained operation of the chair well
Response from Arrow Lift· Sep 16, 2025
Thank you, Gloria! It’s great to hear the installation went smoothly and that everything was explained clearly. We’re glad the lift feels sturdy and easy to use, and we appreciate you sharing your experience. -The Arrow Lift Team
LESTER D.
Posted
everrything wet as smooth as the sales person said it would. The installation went great.
Response from Arrow Lift· Sep 16, 2025
Thank you, Lester. We’re glad to hear that everything went just as expected and that the installation went smoothly for you. It’s great to know the process met your expectations from start to finish. -The Arrow Lift Team
Robert G.
Posted
Quick installation. Explained how system works. Followup after installation. Great sales and install team.
Response from Arrow Lift· Sep 2, 2025
Thanks for your review, Robert! We’re glad to hear the installation went smoothly and that the team was able to walk you through how everything works. It’s also great to know the follow-up met your expectations. Please let us know if there's every anything else we can do for you! -The Arrow Lift Team
Katherine
Posted
Peggy, our Arrow Lift rep, was very friendly and knowledgeable. Mike was very considerate of our needs when scheduling the installation, and the installers were very meticulous making sure our stairlift was installed correctly. They even took the time to show us how it worked and how to run it correctly. Mike followed up and even arranged to have the city inspector come out! Great company did a great job. I'd highly recommend them to others!
Response from Arrow Lift· Sep 2, 2025
Wow, Katherine, thank you so much for the kind words! We’re glad to hear Peggy, Mike, and our installation team took good care of you and made the process smooth from start to finish. It’s great to know the stairlift is set up just the way you need and that everything was explained clearly. We truly appreciate your recommendation—it means a lot to us! -The Arrow Lift Team
