Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Bill S.
Posted
On time, professional install.
Response from Arrow Lift· Feb 5, 2026
Thank you for sharing this, Bill! We’re glad to hear the lift itself has been a good fit for you and that the installation went smoothly and on schedule. It means a lot to know our team’s professionalism made the process straightforward from start to finish. Warmly, The Arrow Lift Team
Daisylu
Posted
David was a “no pressure” sales rep which was greatly appreciated! And our installation guy could not have been more polite or helpful. He even cleaned up all of the empty boxes! Fantastic experience all the way around.
Response from Arrow Lift· Feb 3, 2026
Thank you for sharing your experience, Daisylu. It’s great to hear that David’s approach made the decision process more comfortable, and that the installation was handled with care and attention to detail. We’re glad everything went smoothly from start to finish and truly appreciate you taking the time to let us know. Warmly, The Arrow Lift Team
Theresa S.
Posted
The sales and install went perfectly.
Response from Arrow Lift· Feb 3, 2026
Thank you for taking a moment to share this, Theresa. We’re glad to hear the process—from the initial visit through installation—went smoothly for you. Knowing everything came together the way it should is exactly what we aim for, and we appreciate you choosing Arrow Lift.
Teri and J.
Posted
We really like the chair. It really makes John's mobility better going up and down stairs.
Response from Arrow Lift· Jan 29, 2026
Thank you for sharing this, Teri and John. We’re glad to hear the chair has made moving between floors easier for John and has improved day-to-day mobility around your home. Hearing that a lift is making a meaningful difference like this is always encouraging for our team. Best, The Arrow Lift Team!
Mary L.
Posted
Our installer Isaiah was great! He was fast,efficient, and very knowledgeable.
Response from Arrow Lift· Jan 29, 2026
Thank you for taking the time to share this, Mary. We’re glad to hear Isaiah made such a positive impression and that the installation went smoothly and efficiently. Having someone who knows the equipment well and respects your time can make a big difference, and we’re happy that was your experience. Thanks again for choosing Arrow Lift and for the kind feedback!
Susan
Posted
Our dealings with Arrow were always clear and straightforward. The sales rep was thorough and listened to our needs and gave honest, reliable information and advice. Delivery of the custom rail was earlier than expected and installation was quick and very clean. The system works very well and is minimally intrusive even on our narrow stairway (36") Although we don't actually use our system on a daily basis yet, we plan to age into it in the coming years. For now when our older friends visit they are very grateful to use it and it is extremely helpful for transporting heavy groceries and cases of wine!
Response from Arrow Lift· Jan 29, 2026
Thank you for sharing such a thoughtful review, Susan. We’re glad to hear the process felt clear and straightforward from the start, and that your sales representative took the time to understand your needs and offer guidance you could feel confident in. It’s also great to know the custom rail arrived sooner than expected and that the installation was completed efficiently and with care, especially given your narrower stairway. Hearing how the lift is already proving helpful for visiting friends—and even day-to-day tasks like carrying groceries—really highlights the flexibility these systems can provide. We appreciate you choosing Arrow Lift and are glad the lift is there for you now and in the years ahead.
D. T.
Posted
The service tech was amazing.
Response from Arrow Lift· Jan 26, 2026
Thank you for sharing your feedback, D. We’re glad to hear our service technician made such a positive impression. That kind of support is what we always aim to provide, and it’s great to know it came through during your visit. Best, The Arrow Lift Team
Patricia
Posted
Excellent communication. Problem solving with my situation took care of the issues. Highly recommend the company from first contact for estimate and the installation process.
Response from Arrow Lift· Jan 22, 2026
Thank you, Patricia, for taking the time to share your experience. We’re glad to hear that clear communication and thoughtful problem-solving helped address your situation and keep things moving in the right direction. Knowing the process—from the initial estimate through installation—felt well-handled means a great deal to our team. Thanks again for the recommendation and for choosing Arrow Lift!
