Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Lorraine
Posted
Gave chair a check up and were professional and on time.
Response from Arrow Lift· Mar 5, 2026
Thank you, Lorraine! We’re glad to hear the visit for your chair’s check-up went smoothly and that our technician arrived as scheduled and handled everything professionally. Keeping your lift in good working order is important, and we’re happy to know you felt confident in the service you received. Warmly, The Arrow Lift Team
Tatiana
Posted
Every step was easy and everyone I spoke with was super helpful throughout the whole experience.
Response from Arrow Lift· Mar 5, 2026
Thank you for sharing this, Tatiana! We’re so glad to hear the entire process felt simple and that each person you connected with was helpful along the way. That kind of smooth, start-to-finish experience is exactly what we hope for. We appreciate you taking the time to let us know how it went and are grateful you chose us. Best, The Arrow Lift Team
Christine
Posted
All was good explanation was great
Response from Arrow Lift· Mar 2, 2026
Thank you for your note, Christine! We’re glad to hear everything went smoothly and that the explanation you received was clear and helpful. We’re sorry for any trouble getting your receipt—that’s certainly something we want you to have. Our team is working on getting that sorted out for you. Please feel free to give our office a call if there's anything else you need. We’re always happy to help however we can! -The Arrow Lift Team
Julie D.
Posted
The young man that installed the lift for us was fantastic. He was very thorough and he taught us how to use it and he was good cause we totally understood it :) I think he should get a raise for his kindness and the respect he showed. Thank you, Julie Doup
Response from Arrow Lift· Feb 26, 2026
Thank you for sharing this, Julie! We’re so glad to hear our installer took the time to walk you through everything clearly and made the experience comfortable and easy to follow. It’s wonderful to know his patience and kindness left such a positive impression—that kind of care means a lot to us. We’re grateful you chose our lift to be part of your home. Warmly, The Arrow Lift Team
Jon D.
Posted
On time for install. Reasonable cost. Great Sales guy.
Response from Arrow Lift· Feb 26, 2026
Hi Jon, Thank you for your review! We're glad to know you experienced prompt installation, fair pricing, and an overall positive interaction with our sales team. We’re glad the process felt straightforward and that everything came together the way you hoped. It means a lot to hear that your experience reflected the care our team tries to bring to each project. If anything ever comes up down the road, we’re always happy to help. Best, The Arrow Lift Team
Carol S.
Posted
The service was on time. Fast and efficient
Response from Arrow Lift· Feb 26, 2026
Thank you for sharing this, Carol! We’re glad to hear everything happened right on schedule and that the visit was handled promptly. It’s great to know the appointment went smoothly and that our team made the process easy for you. We appreciate you taking a moment to let us know how it went. -The Arrow Lift Team
Dr F Mark C.
Posted
On time, and I received expert, friendly service. Arrow lift are leaders in residential elevators, and have an excellent product with superior service.
Response from Arrow Lift· Feb 26, 2026
Thank you for your kind words, Dr. Carter. We’re so glad to hear that your appointment was prompt and that you felt well taken care of by our team. It’s always encouraging to know our service and equipment made a strong impression, and feedback like yours means a great deal to us. We appreciate you taking the time to share your experience and for trusting us with your home accessibility needs. Warmly, The Arrow Lift Team
VIRGINIA T.
Posted
My Arrow Lift was put in on day scheduled. Something happened and it stopped working when totally down. The repair men came and fixed it immediately, and it's been working just fine since then.
Response from Arrow Lift· Feb 24, 2026
Hi Virginia, Thank you for sharing your experience. We’re glad the installation took place as scheduled and that when an issue came up, our team was able to come out promptly and get things back up and running. It’s great to hear the lift has been working reliably for you since then. We appreciate you taking the time to let us know how it’s going. Best, The Arrow Lift Team
