ArraeReviews of arrae.com

It’s been months and part of my order has arrived only to be stomped with £150 stamp duty! So annoyed. Nothing on their website states this (atleast when I ordered). Terrible customer services! Don’t waste your time and money on this! It’s a shame because the product looked good - and so can’t comment on that!

Avoid at all costs - you will have to pay a £50 customs fee for 1 small order if you are in the UK. Poor customer service (dismissive attitude when I told them I was not aware of this) and be warned - the clinical studies that are quoted as having been undertaken, are clinical studies complied by OTHERS and Arrae have taken the bits that benefit them for maximum sale and profitability.

Have been waiting for my order for more than 1 month now. There’s is absolutely no reason it should take this long to ship something from the US to London. I will refuse the order so I can get a refund as there’s no way I’m ordering again given how long it takes. I’ll probably also incur customs fees so will update on how much this is when it finally comes, although anyone’s guess when. UK customers AVOID!

Doesn’t work. I got mine been on it for two days so far and nothing Will request a refund but I see from the reviews that’s difficult Should have read these reviews more closely Still feeling really bloated Read the reviews before buying this product!

Discovered Bloat while visiting friends in Los Angeles. Hugely helps with my IBS pain but isn’t always the panacea and is expensive. Ordered on return to UK, and the whole experience was extremely frustrating. Three months worth of bloat, with a free gift, plus another single product, amounted to more than is permitted on personal import price threshold; they listed the price of the free gift on the customs label which took it over. The shipping hub is Germany and I was charged £45 tax. When the product arrived, my order wasn’t complete. I wrote to customer service complaining about the tax as well as order incomplete, and while fast at responding, they did nothing to compensate for any of the above, nor acknowledge my frustration. They sent the missing item, but it felt they had no interest in keeping my custom. Having been so much hassle and poorly managed their side, at great expense, I won’t be ordering again.

the products came broken. 3 of them. shards of glass broken everywhere in the package. my dog got a glass splinter when i opened the package. They offered a full refund for the entire order. I only received partial refund. I emailed so many times. Why don't they have a customer service phone number. Arrae 's customer service is horrible and they kept my money, I'd give them a zero stars.

Read Trustpilot before I ordered the Heartburn product and was nearly dissuaded. I ordered and said to myself I would come back here and leave my review. I was on Omeprazol and was worried about the long-term effects so wanted to try something new, ideally more natural. Heartburn was giving me terrible chest pain that wasn’t always fixed by the dr prescribed meds. Within a week of taking Heartburn I was feeling way better. I now don’t take daily, but I will take before foods like Indian, lots of coffee or alcohol. I also take if I feel a little pain or discomfort. Honestly I am so happy with this product.

Product did not work whatsoever