Great
95 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arcticspastore.com is the online store for Arctic Spa parts, filters, jets, control panels and accessories. We focus on providing all products and accessories for every Arctic Spa owner no matter where you live.I started Arctic Spas Utah in 1989 as a spa service company. I was still in high school at the time. In fact since I was not 18, I had to have my mom get my first business license. I lived near Park City, UT, probably one of the highest per capita locations for hot tubs in the world. There was plenty of spa service needed. In 1996 my dad told me that I would be doing the same thing forever unless I opened up a store. With his help, we opened our Park City store. A couple years later, I found the perfect spa. We started selling the Arctic Spa in 1998 and were drawn to the design for the cold climates. The following year we opened our Salt Lake Store. Over the years we have received many awards including Arctic Spa Dealer of the Year and Arctic Spa Service Dealer of the Year.We are also an accredited with the BBB with an A+ rating as well as being spasearch.org certified.
ArcticSpaStore.com (arcticspastore.com) has 95 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 60 reviews with 5 stars · Clear filters
Jeremy S.
Posted
I'm a newbie spa owner and as such specified the wrong filter as part of my order. Arctic Spa Store flagged this error and corrected it while neither altering the dollar amount nor delaying shipment. A courteous email was sent explaining my error and describing the proposed fix. No action on my part was required since, of course, they knew better than I what to ship. Bravo.
Jim campagna C.
Posted
Ordered,,, delivered ,, what more can I say!
Johan
Posted
Me and my wife made the mistake of making two separate orders of some of the same products. I informed Arctic SS of my mistake. The order wasn’t shipped yet so they kept the doubled ordered items and refunded the money. Unfortunately I got refunded for some of the items I still wanted, and had to pay for an item I wanted off the order. I haven’t received my shipment yet, but I feel confident that we can resolve the mistake about the refund as well.
Katherine S.
Posted
Got exactly what I ordered quickly and no hassle. Really like the program of getting the filters as needed as that is an excellent reminder to change and clean
Kris
Posted
I'm very impressed with Arctic Spa's prices compared to the store out here! And Wow, it said 3 days shipping and it was here the very next day! Can you say Awesome???
Customer. Arthur S.
Posted
I did not know what part was needed for my older spa. Sent a picture of the damaged part and after some research they provided the needed part. Great service and highly knowledgeable staff. Highly recommend them for all arctic spas related issues.
Dianna
Posted
over the phone, they tried to help me locate the right part for my spa, had free shipping which was also very fast
BT W.
Posted
Good prices. quick shipping. Nada mas.
