Appliance Parts 4 All Com IncReviews of applianceparts4all.com

This is a Fraud Company that Drop ships.. They have listings on there site that shows your part needed, Then when the item arrives it looks nothing like it.. Then you have to pay return shipping and a 15% Re stocking fee.. My guess is this is done intentionally and that is how they waste your time and make real money on the restocking FEE'S.. Buyer's Beware... DO NOT CHASE the Better pricing they have over then other sites... Pay the little extra and Avoid... SCAM_SCAM_SCAM

BEWARE! My guess would be this is a reseller or drop shipper of parts. I recently needed a replacement part for my LG dishwasher, so I did what most people do and I Googled my model number. ApplicanceParts4All came up with the matching part and the best price. I looked at the photo and my part and they looked to be the same. The part arrived in good condition and when I opened the package I realized that one of the hoses was very short. After some deeper online searching, I realized that the part I needed was slightly different (with a longer hose). I contacted ApplianceParts4All and they provided me an RMA. Their return policy and how they present it is very sketchy. First, you need to pay for the return shipping, which in this day and age is rare, but I get it. Then, the SECOND cost is a 12% restocking fee UNLESS you re-purchase the correct part from them. In my case, LG direct was less expensive than ApplicanceParts4All, so I bought from them. Then, when I received my refund the THIRD fee was they actually removed the INITIAL shipping charge from your refund. So on a $40 part, I should have received about $35 in a refund, but they refunded me $24. Now, yes, we need to read the fine print for all companies, but even in their emails back and forth on the return, their email ONLY states the 12% restocking fee, there is no mention of the initial shipping charge unless you go to their website terms and conditions (its buried in there).

Stay far far away from this drop shipping scam. These people have no appliance expertise except sending different parts than ordered and then charging 12% restocking fee after you pay for shipping. Then the hassle of disputing their charges with PayPal to get a refund (I did and got my money back). Their address is a PO Box and there is NO customer service. YOU HAVE BEEN WARNED.

Do not buy from Applianceparts4all.com for the following reasons: They contradict on their return policy. They are deceiving and they don't follow their own return policy. I was told it was ok for me to return the pruchased item to "their warehouse" called Reliable Parts located at 3212 W. Thomas Rd., Phoenix, AZ, 85017. I wanted to make sure I can return it here because it was about 10-15 minutes away from my work and I wouldn't have to pay for the shipping of $22.00. Once I arrived there the employee at Reliable Parts said I would only get $122 for the return rather that the full purchase price of $188. (The employee further told me that Appliance Parts 4 All is a 3rd party and orders parts through Reliable Parts and each company has no ownership ties to one another, which is another lie by Appliance Parts 4 All.) So, I took it back and contacted Appliance Parts 4 All and they noe changed their mind and told me I had to ship to Reliable Parts...which did not make sense at all. So, again I have spent over an hour dealing with this, several emails to get answers, spent over 3 hours to drive and attempt to return and wait in line to return and spend more time and money to ship the part to their alleged warehouse when I was already there earlier in the day. Don't trust Appliance Parts 4 All.

This company is absolutely fraudulent. I bought a part, never installed it because I realized that the refrigerator was badly damaged in another way, never installed the part, and tried to return the part. The part was still int the original manufacturers box and in perfect condition (not installed). They refused to allow a return because I did not have the original outer shipping box that the part was sent in. You know, the one that gets beat up during shipping, maybe pooped on by a bird when its sitting on your stoop, the one you immediately recycle when a package arrives because there will always be another box that you can use coming tomorrow. Even if I had it, their rules (expressed only after the sale) said that they would refuse the return if the box had any non-original marks on it. A SHIPPING BOX to be shipped round trip with no marks on it. These people should be in jail.

I ordered knobs for a range top and was charged on my credit card. 2 weeks passed and I had not heard from Appliance Parts 4 You. I reached back out to them after 2 weeks of order date and their reply was that they would contact me after they heard back from their supplier. But they still have my money. BTW. 4 range top knobs for approximately $150. Not the least expensive supplier on the web. If they would have communicated to me the time it would require to fill my order it would have been acceptable but there was no communication. I am giving this company 2 stars in the unlikely event that they are actually legit. My recommendation to Appliance Parts 4 You is to not charge a customer until the part has shipped.

Ordered a OEM part. They clearly sent another part, which does not fit and is not OEM. I've been trying to get a refund for weeks now, and they simply won't provide one. I want to return the incorrect product, and they won't even provide how to do so. Horrible company. Stay away

I am very disappointed that my recent order of a door seal for my upright freezer has no magnetism. Not only that, but the corner welds are uneven so even if it was magnetized, it would not seal tightly. When I contacted support, they said it wasn’t the correct seal for my door and they wouldn’t replace it. Funny, how it assemble just fine, just didn’t seal. Lousy service, lousy product. $140 wasted. Purchased Nov 14, 2023 and installed Dec 3, 2023. Complained Dec 4, 2023.