Average
765 reviews
AppFolio Property ManagerHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
765 approved reviews, newest moderated first
Joseph C.
Posted
In my opinion Appfolio is the best property management tool on the market. It is simple to use and to train new hires on. Appfolio is innovative and always open to feedback and suggestions to improve their product. Our management company, GSF Properties, has had great success transitioning from the Safeguard system straight to Appfolio and it has been the best decision we could have made.
Nicholas
Posted
We have been in the property management business for over twenty-five years and have used eight or more different software packages along the way, including all the most well known. AppFolio is, by far and away, the best product on the market. The software is very intuitive to use and all of my employees - no matter what their job function - love AppFolio. Before we started using AppFolio all I heard was complaints when we used all the others. AppFolio's help staff is the best. They are knowledgeable, friendly, very timely, and most helpful. All of our questions always get answered quickly and correctly - the first time around! AppFolio has never disappointed me in any area. They are the best.
Gregg G. Kantak, EVP, The Todd-Gordon Companies L.
Posted
After reviewing several software packages, test-piloting several others, we have found that no software compares to AppFolio. From the beginning conversations with sales, through implementation and roll-out, to over one year later, I have come to not only rely on AppFolio, its technical support and exceptional customer service, but have told every colleague searching for property management software to stop looking and use AppFolio.
Annette Amis, Silent Harvest H.
Posted
Appfolio is very hands-on friendly. I especially like their Help feature with videos. The only thing I wish was different is that I have to put in the daily late fee manually. Everything else is excellent.
Jennifer
Posted
We have used Appfolio for about a year and a half now and the software works wonderfully. The support team is very helpful any time we have a question.
Sofia M.
Posted
Excellent online and via phone follow up and support. Any Appfolio team member will guide you step by step to help solve your problem.
Lisa
Posted
Definitely would recommend Appfolio! It is super easy to maneuver and the staff is extremely helpful and friendly.
Charlotte
Posted
I have been using Appfolio for 5 1/2 years. I have had a great experience with them. They have great customer service whenever I have questions. I have been impressed that they are always coming out with improvements and new features that help make my job much easier. Whenever I see something that I'd like to be a part of Appfolio, I can send them a request to create it. I appreciate that what I want and need is valued by them. The program just keeps getting better and better! To top it off, it's also user friendly. I love being organized and Appfolio helps me to do just that. I recommend Appfolio!
