Excellent
2,355 reviews
AooliaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Aoolia dedicates to helping people all over the world to have a foresight vision. We provide fashionable, innovative, and top-grade quality eyewear. With our fast delivery system at an affordable price, we guarantee you an exceeding shopping experience.
Aoolia (aoolia.com) has 2,355 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,355 approved reviews, newest moderated first
SUE
Posted
Had lots of specs from Aoolia; all great! Customer Services very helpful if you need them too. Thoroughly recommend Aoolia.
Response from Aoolia· Jan 5, 2026
Thank you so much for your enthusiastic recommendation and for being a valued customer! We are thrilled to hear that you are satisfied with both our products and customer service. Your trust and support mean the world to us, and we can't wait to serve you again.
Kijana B.
Posted
I originally reached out to them because I purchased prescription glasses and it was my opinion that they were taking too long to reach me. I sent them an email and they got back to me pretty quickly with proof of delivery. I apologised to them, explained that I was at work on a 48hr shift and didn't realise they had been delivered When I did reach home they were in fact there, however, I paid for all of the add ons, but the add on in question is the thinning of the lenses. This was not done. I immediately got in contact and we have literally been arguing back and forth since. I think that it was an oversight that they do not want to admit or concede to, resulting in unnecessary back and forth...which I refuse to do further. I will cut my losses. The point of this review is to caution anyone that if your purchases have any issues, they are immediately defensive and look for excuses rather than resolution. ***REPLY TO AOOLIA** If you had in fact seen my communication notes you would see that this was discussed. I am aware that the thinning depends on the prescription, and you are aware (from my notes) that I have 2 pairs of glasses of the same prescription that are much thinner. These lenses were not thinned at all, so thanks for the same response that I had over email but as I also stated over email (that you already read) I decline your offer of a discount and cut my losses. Your company lies... on emails as well as reviews.
Response from Aoolia· Jan 5, 2026
We are very sorry to hear about your unpleasant shopping experience. We highly value our customers' shopping experiences, and their feedback is extremely important to us. Therefore, we will never avoid any issues you encounter; instead, we will do our utmost to help resolve them and improve your shopping experience. I have checked your order information and the relevant communication records. The lens thickness depends on the customer's eyeglass prescription. We contacted the factory to verify, and based on the customization information you selected, this is already the thinnest possible thickness. We appreciate your understanding. However, as a valued customer, we want to do everything we can to ensure your satisfaction. Therefore, we are willing to offer you a partial discount for your next purchase. Alternatively, if there is any other solution that would satisfy you, please let us know.
Monica G.
Posted
Glasses are such great quality
Response from Aoolia· Jan 2, 2026
Thank you for your kind feedback! We are delighted to hear that you are satisfied with the quality of your glasses. Providing well-crafted and durable products is always our commitment. Looking forward to serving you again soon!
DE
Posted
EASY TO FIND WHAT I WAS LOOKING FOR
Response from Aoolia· Jan 2, 2026
Thank you for your positive feedback! We're delighted to hear that you found it easy to locate exactly what you were looking for. Our goal is always to make your shopping experience smooth and enjoyable. Looking forward to serving you again soon!
Cecelia K.
Posted
Love the ease of website
Response from Aoolia· Jan 2, 2026
Thank you for your kind words! We're so glad to hear that you find our website easy to use. Providing a smooth and enjoyable browsing experience is always our goal. Looking forward to serving you again soon!
Lillian B.
Posted
Me gusta la variedad de monturas y la aplicación es súper fácil de usar.
Response from Aoolia· Jan 2, 2026
¡Muchas gracias por su amable comentario! Nos alegra mucho que disfrute de la variedad de monturas y que la aplicación le resulte fácil de usar. Trabajamos para que su experiencia sea siempre cómoda y satisfactoria. ¡Esperamos verle de nuevo pronto!
Lisa M.
Posted
It's so quick and easy to find what you want and go for it. Just ordered my second pair!
Response from Aoolia· Dec 31, 2025
Thank you so much for your fantastic feedback and for coming back for your second order! We are thrilled to hear that you find it quick and easy to locate exactly what you want. Making the shopping experience efficient and enjoyable is our goal, and your loyalty is our greatest reward.
Tamara C.
Posted
Great customer service on an item
Response from Aoolia· Dec 31, 2025
Thank you so much for your wonderful feedback! We are truly pleased to hear that our customer service team could assist you seamlessly with the prescription remake and return at no extra cost. Providing hassle-free support and getting things right for our customers is our top priority.
