Excellent
243 reviews
AnjoleeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Anjolee's mission is to provide customers with the highest quality of hand crafted,customized jewelry, using only the finest precious metals, natural diamonds and gemstones.We believe in the art of our craft, the quality product that we manufacture and the excellent service we provide to our customers.
Anjolee (anjolee.com) has 243 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
243 approved reviews, newest moderated first
Faye
Posted
This emerald cut ring is absolutely gorgeous!!! I purchased an extra band to go with it, but it didn’t need it. The only regret I have is not getting the 1.50 solitaire instead of the 1 carat. The lighted box it came in was wonderful. Andrea in customer service was excellent also Noni on chat was great helping me make my purchase. This is the second purchase I have made and I’m looking forward to the next.
Julie K.
Posted
I purchased a diamond wedding band from Anjolee. The service and communication was exceptional. When I got the piece, it is gorgeous and more than I expected, It took about 10 days to get the ring which included a weekend. Thank you to the team at Angolee
GAvellino
Posted
The earrings are lovely and have an incredible sparkle. I only gave four stars because the stones are not matched. One diamond is visibly larger than the other. I kept them because the size difference is not so noticeable on the ears.
Response from Anjolee· Aug 19, 2024
Thank you for bringing this to our attention. We’re sorry to hear that the diamonds in your recent purchase don’t match in size as expected. Quality is very important to us, and we strive to ensure that every piece meets our high standards. Please contact our customer service team and we can provide instructions on how to send back your earrings. Once we receive the item, we’ll take care of adjusting the stones to ensure they match perfectly. If you have any other questions or need further assistance, we’re here to help. Thank you for your understanding and for giving us the opportunity to address this issue.
Denise Artigliere P.
Posted
The earrings exceeded my expectations. The diamonds are beautiful and sparkly. The white gold setting is very shiny. They feel great in my ears. They are well balanced. They are a great value also.
Donna Pizzitola Urbanas C.
Posted
For some reason never given to me, this company will not sell to me! My first order was charged to my credit card, and then didn't ship. When I checked, they said the ring was being made and was being checked on or something. Then the charge was refunded and all contact stopped. I placed two or three orders after that. They were all refused. Then the last one was confirmed, and the pending charge appeared. The next day it was gone and no one will tell me why. I was told that they won't do business with me. No reason why. And then, on the live chat, the agent told me to stop contacting them! You tell me: WTH?? Has anyone else had a similar experience with this incredibly horrible company??? Does anyone know any possible reasons why I got treated this way? The answer supplied below is inaccurate. They NEVER talked to me. I left multiple messages for a call back. Sometimes I was told that they had no information about WHY my credit card was not being accepted. I tried other cards to try to get one accepted. First they WERE accepted, and then they would be refunded with no explanation given. They actually charged my card for a ring, then never sent it, then long after they refunded the charge. When I called I was told there was no one available to talk to me, and they had no idea why my cards were rejected. The last contact I had with them was a live chat where the agent just stopped responding. After giving me absolutely no information, she said that I should stop trying to contact them! After which she refused to answer anything I said. THEY ABSOLUTELY NEVER OFFERED ME ANY SUGGESTIONS ON HOW I COULD GET AN ORDER ACCEPTED. I WOULD HAVE DONE ANYTHING THEY ASKED, INCLUDING PAYING BY CHECK OR CASH IF POSSIBLE! THEY REFUSED TO TALK TO ME REPEATEDLY, AND NEVER ONCE SHOWED ANY INTEREST IN WORKING THINGS OUT! I have an excellent credit history and a very high credit card limit. Why this company choose to throw away multiple thousands of dollars I was trying to give them is a business model I can't imagine makes much sense. I only hope they suffer more losses of business like their treatment of me caused. Update: It is an absolute lie that they never charged me. They took my first order for a ring and charged my credit card almost 3K. Then they didn't send the ring! When I tried to find out what was going on, their only message stated that their high standards were causing delay as they inspected the ring to assure it met those standards. After a week or sol I found the refund on my credit card. No notice, no explanation. I called. I emailed. I tried to chat. No explanation except the credit card was declined. No reason why...
Response from Anjolee· Aug 8, 2024
Protecting our customers’ information is very important to us. The reviewer’s orders were declined by our credit card processor multiple times and by your credit card authentic validator. Unfortunately, since the orders were declined, Anjolee did not proceed with the orders. The customer was never charged for the orders. The customer attempted using different credit cards which were declined by our credit card processor and were flagged as suspicious. Anjolee communicated to the customer the issue and suggested solutions.
Ali K.
Posted
Good quality products and excellent service
Donna A.
Posted
Loved the ring--it was beautiful--but just not on my hand. Return was easy but be aware insurance for return mailing can be expensive. Refunded quickly.
F-T
Posted
This is my second purchase, the quality and workmanship has been excellent. Packaging is flawless I could not be happier with this company.
