Anderson Carpet One Floor & HomeReviews of andersoncarpetone.com

Anderson One is a great family business, I felt well taken care of and love my floors and carpet.

The salesperson was friendly , polite, and knowledgeable. Installation went smoothly. Nice friendly men did the job and did it well. We will return in the fall do do two more rooms.

I can mostly just give them a glowing review. I had tried another carpet company in the Lewes area who had an attitude and couldn't be bothered to help me when I was pretty ignorant. I called them (and later got good references for them from my property manager who knows everyone and is fair). They were responsive to calls and e-mails (except when they had a phone problem), They were just up the street so I felt like I could go by anytime, and also that it was a quick drive if they needed to check something. It helped that they had done the floor for the previous owners, and knew what they had purchased before. They sent someone over to advise/measure (free, unlike their 'competitor') the day after I called, and he persuaded me not to get hardwoods since it would have been scratched more with the sofa bed, and would have been very noisy with the large TV and other surfaces. He said I could replace the carpet 3 times for the price of hardwood, and was a better use of my money. They did the job when they said they would (I had given them some leeway since no one was there and I had some time), but after replacing the carpet they realized they had done the cottage and not the house (mixup on where to enter and the amount of carpet was about the same). They went back two days later and did the house, and said no charge for the cottage! Great attitude.

First the selection of flooring is excellent. This is a family owned business and the customer service was excellent. We took the carpet board samples home to help us make our selection. We originally wanted to put a sisal runner on the stairs but as no manufacturer would oblige, Dawn helped us find a suitable replacement that had a similair "coastal look". We love the new runner. The installer, who has worked for the company for 10+ years, clearly was happy with his job and the owners. He did a wonderful job, managing to complete the installation in spite of a slight yardage shortage and in a timely manner. I will definitely use Anderson Carpet One Floor & Home for my future flooring needs.

We had a flood at our rental house with renters in it. We needed a new floor right away. Anderson quickly accommodated us and installed a nice floor for us. This is the third floor we've chosen them to do for us. We highly recommend them.

On time, clean and quick job.

The sales people at Anderson Carpet were so helpful. Purchasing a carpet is a big decision and they were patient and informative as I made my choice. The carpets I bought were excellent quality and the men who delivered them were wonderful. I bought my first carpets from Anderson 13 years ago. This summer I needed some additional carpets. I have looked around at other stores, but have always bought from Anderson in the end and have always been happy with my purchases.

Salesperson was pleasant but lacking in product knowledge. She recommended Cortec flooring for our new 3-season room. Our order was placed and the flooring was delivered on time. Upon reading the care sheet, we learned that the flooring should not be exposed to temperatures below 32 degrees. Because our contractor was doing the installation, it was not returnable. How much fault should we share for having trusted the salesperson?