ampReviews of ampfit.com

My daughter has all the communications through email that the account was not active the person that works there failed to give me his last name (Que) and failed to give me his LLC to do a civil lawsuit for fraud charges. Que claims he is the only person to talk to. They are charging her $1000 with confirmed emails of cancelations. DO NOT GO HERE!!!!

My delivery was not as promised and customer service is non-existent.

I loved my ampfit machine for the first year and bragged to everyone about how perfect it was. My subscription went up to 36.00 per month and I decided to use it for a while without the subscription. Wrong...... You can't use the machine without it. It will only go up to 20lbs. and you only have the "fixed" weight setting. This was not what I was told when I purchased it! I spent $2000.00 for this thing and 276.00 in membership fees for the first year. I think I have paid enough that I should be able to use the machine any way I choose. Very deceptive advertising and I would never have purchased this machine if I had known what I was getting. I have a friend that bought his machine just after I did. He is very unhappy about this as well.

Love aup great looking service is great not yet sick away, but I can't wait to use. It got experience so far. I can't wait to start working out with it when I get back. Great company thank you.

I purchased this unit for Christmas. I was unaware that I would be charged an extra 25.00 per month for a subscription which I don’t use or want. I was never advised of this at the time of purchase and I had several conversations with team members, no mention. I don’t appreciate the fact that you make a purchase with a card and they take the liberty to charge it. Very shady and deceptive!! My bank didn’t like it either!!! I asked for documentation of my authorization which they have not produced! RUN THE OTHER WAY!!!

I bought a system that it's been a week and it's not working nor have I had a support visit. Very disappointed with the whole experience.

The device itself is great. I waited literal YEARS to get it, and received 3 delivery estimates which were all blown. (I had to message the company on IG to get these estimates- no one could bother to reach out to me. ) Finally, my device arrives on 4/13. My husband had bought it for me. I excitedly set up the app on my phone, and the installers walked me through connecting the device to my app. Excellent- I loved the machine for exactly 1 week. At no point was there any mention about completing the subscription purchase- not through the app store, not in the app, not in any emails. To be clear, I KNOW I had to buy a subscription- it just never gave me an option to! At the 1 week mark, the app stopped letting me use the paid features, and prompted me to buy a subscription. Again, there was no warning or mention about the trial ending. I was happy to buy the subscription but there was no device linked to my account, so therefore it did not give me an option to purchase a subscription. I contacted support, and they said the subscription needed to be made in the "owner" account, which in my case is my husband since he made the purchase. Ok- no problem, I have him make an account. Exactly like me- when the app is first set up you are placed into a mystery trial, which I figured out was 7 days long, based on my experience. At NO POINT is it made clear to you that this is happening. Of course, his account was brand new and there was no option to purchase the subscription. We contacted support on 4/21 and have since been in limbo- the device doesn't show up in either of our accounts, and there is no option to purchase a subscription under either of our accounts. We've been in an endless loop with no resolution.

The item couldn't be installed in my home, but they're still requiring me to pay for a 12-month subscription. $276 for a subscription I can't use.