Great
495 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leader in short and long term worldwide cellular phone and high speed mobile data rentals for short and long term travelers. With more than 65,000 individual rentals, direct connections with more than 50 tier 1 service provider and service in over 150 countries you can be assured of the highest quality and affordably priced solution. We also offer group and corporate travel options with discounted rate plans, premium VIP service, individualized custom billing options. Find out why nearly 100,000 individuals, over 350 travel professionals and countless large and small companies calls us their overseas communication provider.
Amigo U.S. (amigo-us.com) has 495 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
495 approved reviews, newest moderated first
jose
Posted
It was so easy to order the phone thru your web site, easy to use, reliable,and economical. Bravo!!
Response from Amigo U.S.· May 28, 2015
Thank you so much. For your business and for your testimonial. Both are greatly appreciated.
Deborah
Posted
I have rented from Amigo several times and generally have been satisfied. This last time however, I was sent the wrong recharger with the phone, and I was leaving the following day so there was no time to get another. I was abroad and no one from home was able to get a call through. The phone did work for me locally, and when I called the States. I sent the phone back immediately upon my return. For two weeks they said they did not receive it, and then I got an email saying they had received it 3 days after I sent it. Even when I called to find out what had happened, they told me the phone had not been returned. I got no refund for the wrong recharger or inability of receiving calls from the States.
Response from Amigo U.S.· May 5, 2015
Deborah, I apologize for the difficulties that you had on this most recent trip. In the future, please call our customer service number. We would have arranged to get you a charger in Israel. I looked and see that you did receive a credit. We hope you will give us the opportunity to service your travel phone needs on your next trip.
Tampa T.
Posted
We rented a basic phone and the simple plan for two weeks in Israel. Total final cost was $40. It was delivered on time and return was no biggie...follow the direction. The times we needed it really came in handy calling cabs, checking reservations, etc. I never did figure out the 'US number'option. That could use more explanation. Phone was 'Blu' branded phone. Older model but worked fine. Nice and small and kept charged the whole time. Knocked down one star because provide manual was poor. This is really an issue with the phone manufacturer. I think if you just need a basic phone and do not want the unneeded expense of a 'Geo-Phone' or the hassle of swapping SIM cards in another country for your unlocked smart phone than this is a good option
Miriam
Posted
There were places where I was unable to get service which was frustrating but for the most part it worked well.
Elan
Posted
Pickup was easy, no fees. There are some hidden taxes and fees that I probably should've known about before, but pretty reasonable.
Sharon
Posted
I picked up my Amigo phone in Toronto at the designated pick-up and drop off location. I bought a 350 minute basic phone plan. When I reached my destination, the phone worked as written on the enclosed instructions. It was easy to call my family in Canada while I was away. This trip convinced me and I will always use Amigo when I travel overseas.
Benjamin
Posted
I used an Amigo phone in Israel. It was easy to operate and all connections worked fine, within Israel and from Israel to the U.S. I pre-programmed all numbers that I expected to use and that saved me a lot of time. Using this phone worked well for me.
Lilya
Posted
Phone started to work after i came out from plain in Izrael.
