American Musical SupplyReviews of americanmusical.com

Good gear! Good deals! If you have an issue, and let them know about it, they handle it. Good response when contacted. Great company ⭐️

Always a great experience. Especially appreciated the "Rock Star Status". It helped me get started as a DJ. Helpful customer service. Good selection of gear.

. Its past tge 45 day mark supposedly too they said because I waited to open it because I was out of town and then had an emergency was in hospital then finally got home and tried it out nd it was used pedal, cab looked used and sent wrong type of amp. An el34 not 6l6 iconic. Im paying the debt I guess, but I will be behind by alot because I had to buy different gear. Bad experience. Open your stuff immediately, check to see if it was used and repackaged, check that they send you the correct order ect.

Yay just makes it easier to be a small business owner

Excellent experience! I’ve shopped with AMS for years, everything from guitars to cables and pedals and everything has been exceptional. Fast shipping, excellent service and always very courteous.

Very well pleased And dash shipping I ordered a bass and it arrived with a bent key tuner They was not anymore in stock of the see make and model. It was a blemish item That being said for my trouble they sent me a gig bag at no charge Heck of a company that cares about there customers.

So I bought what I thought was a brand new Denon DJ Prime 4 Plus for $2,200. Wrong! Because I use it in poorly lit conditions, I never noticed the paint coming off the black screws around the fader. The only way I noticed it was because the fader would start moving to the right side without me doing anything. I then turned the lights on to look it over, and there it was: screws that had been tampered with. You know, when someone uses a screwdriver on painted screws, the paint comes off and you can see silver. Well, thinking I was dealing with a great company, I explained this to the representative, and he then told me I had a few months left to get the warranty company to fix it. I'm like, "What do you mean!?" I'm calling to inform you and make a complaint that I wasn't sold new equipment; it was open and damaged. Still, I was told to call them because there was nothing they could do about it. I called the warranty company for weeks and never got in contact with anybody—nobody, somebody—no return calls. I have been trying, but I haven't found any solution for my issues. It's past the warranty date, and I'm stuck with bad equipment from American Music and no help! It's safe to say I will continue to spread the word on reviews, social media, Reels, YouTube, and X. I have proof, and I will detail in video and pictures that this equipment was already damaged.

the speaker sounds good but it cuts off unexpectly jbl irx12 bluetooth speaker