Average
146 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Book Warehouse – We are the number 1 place to find cheap textbooks online. Visit us to buy used textbooks, college textbooks. We focus on student needs in the United States.
American Book Warehouse (americanbookwarehouse.com) has 146 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
146 approved reviews, newest moderated first
Renee T.
Posted
I had an issue with the copy of the book that was sent to me. The customer service department was quick and courteous. They offered me several options and mailed out a new copy ASAP. I’m happy with the final result!
Tommee C.
Posted
I am a first time customer to ABW. They had a semi-rare book I've been looking for, and placed my order straight away. After a week I hadn't received my tracking email, so I emailed them to request it. Turns out, it was out of stock after all. ABW kept in communication with me from start to finish and in a very timely manner. I was offered a full refund (with a discount for a next purchase) and a sincere apology along with the option for them to source the book for me. I chose to wait and see if they would be able to still get me the book. It didn't take long, maybe a few weeks, to get the news they found my book and it was on its way with a tracking number. I did receive my book around Christmas which made it almost magical! Again, communication was consistent throughout this entire process. I never felt like I was being ignored, irrelevant or bothersome. I was treated with respect, importance and offered options. I am very impressed with the level of customer service I received, and how professional and genuinely a heart-warming human experience I was provided over the internet. I ABSOLUTELY RECOMMEND AMERICAN BOOK WAREHOUSE FOR YOUR BOOK PURCHASES!! I am a very happy customer and look forward to continuing doing business with them again! Re: Iodine: Why you need it, why you can't live without it by Dr. David Brownstein
Carey D.
Posted
The used book I ordered arrived on time and in great condition. I didn't recieve a tracking number; however, upon emailing customer support I was updated quickly. They then reached out to follow up verifying I had recieved my item.
FM
Posted
This is a scammer, I’m afraid. Took my money but book was never sent. I will update this review if I the book ever arrives.
Kaiser
Posted
Ordered a book, paid extra for faster shipping, took over a month to arrive, was ignored multiple times when I asked to send it back as the date when I needed it had passed.
Linda Whitman C.
Posted
Excellent Customer Service!!! They went the distance to ensure that I received a book that met my requirements. Very happy with the book they found for me and their responsive communication with me throughout this process.
Linda S.
Posted
THE BOOKS ARRIVED QUICKER THAN I THOUGHT THEY WOULD AND THEY ARE CLEAN AND NOT TORN OR HURT IN ANY WAY. I WILL BE CHECKING YOU OUT AADGAIN WHEN I NEED BOOKS. THANK YOU AGAIN FOR THE GOOD SERVICE AM VERY PLEASED!!!!!
Len B.
Posted
Received our book as requested and on time! Very pleased.
