MA
Posted
My package arrived damaged
My package arrived but had leaked out in the box. I contacted ALT via email letting them know along with pictures of the item and they resent me a new bottle. Great customer service
Excellent
2,037 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
MA
Posted
My package arrived but had leaked out in the box. I contacted ALT via email letting them know along with pictures of the item and they resent me a new bottle. Great customer service
german C.
Posted
Bought 3 pack and they all smelled amazing unfortunately one came broken and I sent a message with my order number and pic to them and they responded so quick and resolved the issue. Gotta love good customer service
Chris D.
Posted
I just want to start off by saying my first order was great they shipped quickly and the scents were amazing, now on my second order I can definitely say I trust this company and really appreciate the customer service they have shown thank you Jeanettewill be ordering again.
Nancy T.
Posted
Wow! This company knows their fragrances and has the best customer service! Looking forward to receiving my order.
Matthew L.
Posted
Amazing customer service a real person interacting with you and not a bot with a script.
Nilum M.
Posted
Great personalized service! We ordered The Gentleman and the scent was a great dupe of Le Male from JPG. My husband loves it. Once the bottle started running out, we had to order more. I also ordered a bottle of Crystal for myself. The company even reached out with a discount code since I was ordering more this time. They made recommendations and gave advice on scents. Very personal and caring service.
jesse V.
Posted
jeannette was dope
Tommy
Posted
Customer Service