Alpha HormonesReviews of alphahormones.com

Clinics
800 Fairmount Ave, Suite 323, Pasadena, California

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4.8

Excellent

353 reviews

Alpha Hormones4.8Excellent

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About Alpha Hormones

At our medical clinic, our primary mission revolves around revitalizing health and fostering well-being, with a keen focus on advancing hormone therapy and cutting-edge anti-aging medicine. Our comprehensive approach is tailored to address a wide spectrum of age-related issues affecting both men and women.From combating fatigue and managing weight to addressing hair loss, alleviating stress-related symptoms, navigating mental health challenges, and mitigating sleep disturbances and joint discomfort, our holistic program is designed to cater to diverse needs. We understand that each individual's journey toward optimal health is unique, which is why our team of compassionate healthcare professionals is dedicated to providing personalized care.By blending advanced medical interventions with a deep commitment to holistic wellness, we strive to empower our clients to not only reclaim their vitality but also enhance their overall appearance. Through collaborative partnerships and a relentless pursuit of excellence, we endeavor to be your trusted partner in achieving enduring health and radiant well-being.

Alpha Hormones (alphahormones.com) has 353 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.

Also known as: alphahormones.com
Website: alphahormones.com
Category: Clinics
Location: Pasadena, California
Listed on Rated Honest: 2026

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About Alpha Hormones

Alpha Hormones (alphahormones.com) has 353 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.

Also known as: alphahormones.com
Website: alphahormones.com
Category: Clinics
Location: Pasadena, California
Listed on Rated Honest: 2026

Serenity A.

Posted Aug 23, 2024

Be more clear about what is in network…

Be more clear about what is in network and what isn’t for telehealth appointments. Supposedly my health insurance is covered, but only in person. I wasn't notified of this until the time of the appointment, and that I had to pay an extra $100. That’s one way to lose a future patient. Not only that, the receptionist who told me was rude about it and didn’t care. How greedy for a 15min video call… The only good thing was the doctor I saw and spoke to. Edit;; I’m not going to reiterate that I already knew my insurance was covered except that it wasn’t for telehealth. Again, I have received the ‘klara’ message the day and right before the appointment ( there were a few of them too, nothing that were important like that except for the last few minutes) which was booked online August 17th and appt was set on August 19th. I would have looked over that you guys were closed and that’s why there was a last minute attempt to tell me (when that specific text arrive) when I was already busy waiting for the doctor. But, to claim that I ‘overlooked’ is rather sad. Thanks again.

Response from Alpha Hormones· Aug 26, 2024

We sincerely apologize for the confusion regarding your telehealth coverage and the inconvenience it caused. After reviewing your situation, we discovered that your insurance provider, Health Net PPO, is out-of-network for our services. While you can still use your insurance for the visit, it may result in higher out-of-pocket costs due to the out-of-network status. We list all insurance companies on our website, and your insurance benefits were also provided in the Klara text before your consultation, though it appears it was overlooked. We apologize for any service issues you experienced with our staff; this is not up to our standards, and we are addressing it internally. On a positive note, we're glad you had a good experience with the doctor. Your feedback is valuable, and we're committed to improving your experience with our clinic. Thank you for bringing these matters to our attention.