Excellent
173 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
Alphabet Trains (alphabet-trains.com) has 173 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
173 approved reviews, newest moderated first
Patti N.
Posted
This was the very first time that I ordered anything online and Alphabet Trains made it so easy. I was in a panic because I couldn't find the trains anywhere in town, but miraculously, Alphabet Trains delivered the gift to me right before the baby shower. Thanks again to you and the USPS!
Shafayet Rhaman Ayon Shafayet A.
Posted
This company offer always high related product.Expected always high.
Sheila
Posted
I never received any notification that the train was shipped. If I hadn’t heard from the recipient I still wouldn’t know.
Response from Alphabet Trains· Jun 24, 2020
Thank you for your review. We are sorry to hear that you did not receive the shipping confirmation email. We send the shipping confirmation email as soon as an order is shipped, but sometimes emails end up in the Spam/Junk folder. We apologize for the problem snd hope that aside from that, everything else was satisfactory. alphabet-trains.com
Lois
Posted
Placing order was not totally easy. Had difficulty when trying to select items.
customer
Posted
Had what I needed in stock and free shipping.
Jerry
Posted
I wasn't able to find where the company was so I opened a chat with Frank. California. Asked if they could ship Priority Mail, he said that is the normal, great. Just the product we were looking for, clear finish train for "Jude". Many thanks!
Michele
Posted
I paid much too much for what this item is. I won’t purchase from here again unless the price goes down. I definitely feel like I got taken. It looks like each item was simply pulled off a basic store shelf, not hand made as I anticipated. I had to buy another item to supplement this gift.
Response from Alphabet Trains· Dec 1, 2019
We are extremely sorry you were not happy with your purchase. Just for your information, we have an extremely generous return policy (90 days) for the Name Train. You can return the trains for a FULL REFUND including shipping if you are not happy with the item. Please contact us at your convenience so we can arrange for a return label to be emailed to you.
Nancy B.
Posted
Extremely well made product! Very sturdy with strong magnets!
