Poor
643 reviews
Almond MuseHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
643 approved reviews, newest moderated first
Christine
Posted
Feels so dreamy
Response from Almond Muse· Aug 21, 2025
Hi Christine, We’re so happy to hear you found your piece dreamy! Thank you for sharing your lovely feedback, we can’t wait to see you back at Almond Muse again soon. With love, The Almond Muse Team
Ema
Posted
I ordered a dress 3 weeks before a wedding I was supposed to attend. Their website stated that the shipping to my country takes 3-5 days usually. Dress arrived after a month which made me sad at first but after seeing the quality of a dress I was happy that I had to wear another dress. Material of a dress is very poor and cheap looking, nothing like the pictures on their website. Just a waste of money, unforunately. If you are looking for a reliability, professionality and quality, Almond Muse is not it.
Response from Almond Muse· Aug 21, 2025
Hi Ema, We’re very sorry to hear about your experience, and we truly understand how disappointing it must have been to receive your dress later than expected, especially when it was meant for such a special occasion. While our shipping timeframe is typically 3–5 business days, unforeseen carrier or customs delays can sometimes extend delivery times, and we regret this was the case with your order. Regarding the dress, we take pride in ensuring that our product photos are taken in-house on our own models, and each piece is crafted to match the quality and design presented. We’re sorry to hear that the item did not meet your expectations and would like the chance to review this further. Please reach out to us directly at [email protected] with your order details so our customer care team can assist you with your concerns. We value your feedback as it helps us continue to improve and serve our customers better. Kind regards, Almond Muse Customer Support
Claudio M.
Posted
Great experience
Response from Almond Muse· Aug 21, 2025
Hi Claudio, Thank you so much for sharing your experience! We’re thrilled to hear that you had a great one with us, your kind words truly mean a lot to our team. We can’t wait to welcome you back for more beautiful pieces soon! With love, The Almond Muse Team
Karolína M.
Posted
Fraudulent purchase – warning to others! The dress I ordered looks nothing like what was advertised on the shop’s website. Different material – cheap and poor quality. Different stitching and workmanship – looks like something from Temu, maybe even worse. Completely different color than in the photos. It is absolutely not worth the money, and I deeply regret this purchase. On top of that, the shop is impossible to contact – no response to emails, no way to solve a return or complaint. ⚠️ Do not shop here! ⚠️ EDIT : The Selene dress I ordered appears to be a cheap copy of House of CB, where the price is much higher. But it’s not just the products – Almond Muse is also stealing photos from House of CB reviewers and even using the official product photos as their own. The only difference is that on the real House of CB website you can find detailed photos and videos of the products, which this scam shop doesn’t provide. ⚠️ My advice: avoid this store at all costs! ⚠️
Response from Almond Muse· Aug 21, 2025
Hi Karolina, We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. Please know that Almond Muse is a fully independent brand, all of our designs are original, photographed in-house on our own models, and crafted specifically for our store. We do not copy or resell products from other companies, and we take authenticity very seriously. The Selene Dress, along with our full collection, is produced using our selected fabrics and tailoring standards, and we aim for the product photos to reflect the true style as closely as possible. We regret if the piece you received did not meet your expectations and would love the opportunity to look into your order personally to see how we can make this right. You can reach us directly at [email protected] with your order number, and our customer care team will assist you further regarding your return or concern. Thank you again for your feedback, it helps us improve and ensures we continue to provide the best experience possible for our customers. Kind regards, Almond Muse Customer Support
Mils
Posted
Dress make you feel so pretty
Response from Almond Muse· Aug 17, 2025
Hi Mils, We’re so happy to hear our dress made you feel pretty! That’s exactly what we hope for every customer. Thank you for sharing your kind words, and we can’t wait to see you back at Almond Muse. With love, Almond Muse Customer Support
Anonym
Posted
100% SCAM SITE DO NOT ORDER. THEY WILL NOT RETURN YOUR MONEY!
Response from Almond Muse· Aug 16, 2025
Hi there, We’re truly sorry to hear about your experience and regret that you feel this way. At Almond Muse, we take pride in providing our customers with both quality products and clear, fair service, so it’s disappointing to know we’ve fallen short of your expectations. To clarify, our return policy states that sale items are eligible for store credit only, while full-priced items may be returned for a refund or store credit, provided they meet our return conditions. This policy is outlined on our website and during checkout to ensure transparency and help avoid confusion. We would love the opportunity to review your order in detail and support you further. Please reach out to us at [email protected] with your order number, and our team will be happy to assist. Kind regards, Almond Muse Customer Support
Noushig T.
Posted
De förtjänar inte ens en stjärna!!!! Ni kommer inte få pengarna efter returen!!!! ‼️‼️‼️‼️ Beställ inte från de ni kommer ångra er‼️‼️‼️‼️
Response from Almond Muse· Aug 16, 2025
Hi Noushig, We’re truly sorry to hear about your experience and regret that you feel this way. We completely understand how important clear and fair return options are. To clarify, our policy states that sale items are eligible for return for store credit only, while full-priced items may be returned for a refund or store credit if they meet our return conditions. These details are clearly outlined on our website and during checkout to help avoid confusion. We’d love the opportunity to review your order in detail and see how we can best support you. Please contact us at [email protected] with your order number so our team can assist you further. Kind regards, Almond Muse Customer Support
Sandy
Posted
Do a reverse search of all the photos and even in their "reviews section" all the photos are stolen from instagram... THEY ARE NOT REAL REVIEWS. Even the homepage where they post their newest campaigns, all the photos are stolen from House of CB's website. The items are WORST than shein quality and you cannot return no matter what. Unethical practices.
Response from Almond Muse· Aug 16, 2025
Hi Sandy, We’re truly sorry to hear about your experience and understand how upsetting it must feel to be disappointed with your order. This is not the experience we want our customers to have, and we sincerely regret that we let you down. To clarify, Almond Muse is a genuine brand. All of our imagery is produced in-house using our own models, styling, and creative direction. Each piece is crafted through a carefully curated process, from fabric selection to finishing details. We never use stolen images, and we take pride in the authenticity of our work. We also want to emphasize that our customer care team is always available to assist with concerns. If you faced difficulties reaching us, we deeply apologize and want to make it right. Please contact us at [email protected] with your order number so we can personally review your case and work toward a fair resolution. Thank you for sharing your feedback, it helps us improve, and we hope to have the opportunity to regain your trust. Kind regards, Almond Muse Customer Support
