Poor
643 reviews
Almond MuseHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
643 approved reviews, newest moderated first
Lily A.
Posted
Dont usually write reviews but this felt worth it. Fabric hangs nicely and doesnt cling.
Response from Almond Muse· Feb 18, 2026
Hi Lily, Thank you for taking the time to share your experience! We’re delighted to hear that the fabric drapes beautifully and feels comfortable without clinging, that effortless fit is exactly what we aim for with every Almond Muse piece. With care, Almond Muse Customer Support
Scarlett Y.
Posted
Fabric feels soft not cheap. wore it out and felt confident the whole time which doesnt always happen.
Response from Almond Muse· Feb 18, 2026
Hi Scarlett, Thank you for your feedback! We’re so glad to hear that the fabric felt soft and high-quality, and that you felt confident wearing your dress. Creating pieces that make our customers feel both comfortable and empowered is always our goal. With care, Almond Muse Customer Support
Σταυρούλα Ρ.
Posted
Great customer service — quick and helpful responses!
Response from Almond Muse· Feb 17, 2026
Hi Σταυρούλα, Thank you for your kind words! We’re delighted to hear that our customer service was quick and helpful. Providing attentive support is always a priority for us, and your feedback means a lot. With care, Almond Muse Customer Support
Evelyn B.
Posted
Works casual and slightly dressed up. i like that flexibility a lot lately.
Response from Almond Muse· Feb 17, 2026
Hi Evelyn, Thank you for your feedback! We’re so glad to hear that you’re enjoying the versatility of your dress. Being able to wear a piece both casually and dressed up is exactly the kind of flexibility we aim for with every Almond Muse design. With care, Almond Muse Customer Support
Debbie
Posted
I have bought from many manufacturers using their sizing recommendations so I bought from Almond Muse using theirs. Dress arrived and was totally unsuitable as it was too tight and too small. I can't believe it was so small for what they called an XL. I wanted to return and get a refund as obviously I wouldn't suit any of their size dresses. I explained this. They refuse to refund my money saying it's their policy and that I'll get store credit. Why? I can't use it? I'm being forced to accept credit I can't use for an item I couldn't use. Really? Why can't this company be like the majority of online shops? It is unfair and unacceptable. In a world of huge competition they will stand out with their ridiculous policy. Never again
Response from Almond Muse· Feb 16, 2026
Hi Debbie, We’re truly sorry to hear that the sizing did not work out for you and that this experience left you feeling frustrated. We understand how disappointing it is to receive an item that doesn’t fit as expected, especially when you’ve carefully followed the sizing recommendations provided. Our sizing is based on the measurements listed in our size guide, but we know that fit can vary depending on body shape and garment structure. That said, we completely understand your concern, particularly if you feel that none of our sizes would be suitable for you. Regarding refunds, our return policy states that eligible full-priced items may be refunded, while sale items are issued as store credit. We recognize that store credit may not feel helpful if you don’t intend to reorder, and we understand why this would be upsetting in your situation. We would genuinely appreciate the opportunity to review your specific order and see whether there is anything further we can do. Please reach out to us directly at [email protected] with your order number, and our team will carefully reassess your case. With care, Almond Muse Customer Support
Elaine
Posted
Yet again, for the THIRD time, a flawed item has been refused as a return. First time I was asked to send back to Romania, second time Slovenia, third time Portugal! All at my own cost! This has been ongoing since SEPTEMBER! Hopefully PayPal dispute is resolved asap as I have never experienced anything like this fraudulent shambles of a “company”!
Response from Almond Muse· Feb 15, 2026
Hi Elaine, We’re very sorry to hear about the repeated issues with your returns and the frustration this has caused. At Almond Muse, we take pride in our service and quality, and it’s clear that your experience has fallen far short of the standards we aim to provide. To help resolve this as quickly as possible, please contact us directly at [email protected] with your order details and return history. Our team will review your case thoroughly and work with you to find a proper resolution. Kind regards, Almond Muse Customer Support
Kathleen E.
Posted
Very Very Disappointed. The dress must of been generated by AI as it arrived and didn't look anything like the quality item that was advertised. The red was not the deep red advertised rather a Orange RED... AND the quality of the fabric was awful... Definitely not what I was expecting... I will never shop here again.
Response from Almond Muse· Feb 13, 2026
Hi Kathleen, We’re very sorry to hear that your order did not meet your expectations. At Almond Muse, we take pride in the quality and craftsmanship of our pieces, and it’s disappointing to hear that the color and fabric did not reflect what you expected. If your item is significantly different from what was advertised or has quality concerns, we’d like the opportunity to review your order and assist you further. Please contact us at [email protected] with your order number and photos of the item, and our team will work with you to find a solution. With care, Almond Muse Customer Support
Dea R.
Posted
Almond Muse shop has realy nice and beutiful dresses, but costomos srvic is even bettr. They are willing to hellp you at every thing and they will put a smile on your face as they did to me. A shop thah has nice dresses and workers is defenetly my cup of tea and it should be yours too.🎀
Response from Almond Muse· Feb 13, 2026
Hi Dea, Thank you so much for your wonderful feedback! We’re delighted to hear that our dresses and customer service left such a positive impression. Making our customers happy is always our goal, and your kind words truly mean a lot to us. With care, Almond Muse Customer Support
