Najam H.
Posted
One of the worst customer service…
One of the worst customer service experiences for me. Allurez could not deliver on the time they promised and then told me they can't cancel the order as it is against their policy. I got the bracelet one week late and the clasp of the bracelet won't work and the quality was bad. The customer service will not give me the RMA number and kept arguing with me to keep it instead of returning it. I had to go through Paypal to get my money back. I lost the shipping cost of about $50 because of their policy. I will not recommend this company even to my enemies.



