Great
537 reviews
AllurezHonesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices.What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value.Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more.THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE.The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.
Allurez (allurez.com) has 537 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
537 approved reviews, newest moderated first
Jay H.
Posted
I ordered a necklace for my wife for our 40th wedding anniversary. Henry at Allurez made sure that the jewlery arrived in time for our anniversary. A big Montana shout out to your team for making this happen. Thank you. Jay Hould
Scott
Posted
UPDATE: The ring finally arrived more than 2 weeks after my anniversary. It is very nice and well-crafted and I'm pleased with the ring, so I'm amending my rating to 3 stars. Because of the horrible communication and unkept promises, however, a 5-star rating is inappropriate. STAY AWAY! I wish there were a way to leave negative stars. I ordered a ring for a significant anniversary. As requested on their website I immediately communicated the necessary delivery date. I followed up a couple of times after that and was told each time that “your order is in the final stages of crafting.” The ring did not arrive and I had no anniversary gift to give. I contacted them again and was told that my case had been sent to upper management for review and they’d get right back to me. That’s the last thing I ever heard and they’ve stopped responding completely. DO NOT WASTE YOUR MONEY ON THIS DESPICABLE COMPANY!!
Sancia
Posted
My husband surprised me by upgrading my wedding band through Allurez, and I couldn’t be happier with the entire experience! From start to finish, the service was truly top-class. My ring is absolutely beautiful—elegant, timeless, and super classy. I receive so many compliments on it! I would highly recommend Allurez to anyone looking for a beautiful, high-quality piece of jewelry. They definitely exceeded my expectations! 💍✨
Debbie K.
Posted
I couldn’t be happier with my new necklace! The craftsmanship is absolutely beautiful, and it’s even more stunning in person. The entire experience was exceptional from start to finish. The customer service was fantastic—everyone was so friendly, knowledgeable, and genuinely cared about making sure I was happy. They went above and beyond to provide outstanding service, and it truly shows. I highly recommend this jewelry company to anyone looking for beautiful, high-quality jewelry and an amazing customer experience. I will definitely be back!!
DANIEL S.
Posted
I had an excellent experience with Allurez. I ordered a necklace as a birthday gift for my wife and reached out to their team because I was hoping to receive it in time for her special day. They made a genuine effort to help expedite the process. The necklace arrived on time, and my wife absolutely loved it. The quality of the piece is beautiful, and I truly appreciate the care and customer service that went into making this a special gift. Thank you to the Allurez team for making the extra effort!
Gloria B.
Posted
This is my second review because my experience has only become more frustrating. After I left my first review, I was offered $50 as a gesture of goodwill and was asked to remove or update my review. A good review should be earned through good customer service, not requested in exchange for money. I have been going back and forth with this company for days. I still have not received clear return instructions or a prepaid return shipping label, even though I simply want to return the earrings and receive a refund. It feels like I am communicating with only one person by phone and email, despite being repeatedly told that “the team” is reviewing my case. This has been one of the most disappointing online shopping experiences I have ever had. I never expected a company to ask me to remove my honest review instead of resolving my issue promptly. I hope my experience helps other customers make an informed decision before purchasing from this company.
Julie K.
Posted
It's a trap! Allurez 1) tried to change the price of my ring after I had paid them, 2) sent me the wrong thing, completely ignoring the color change we had agreed to, 3) has now spent weeks promising and failing to accept a return, despite their policy saying they accept returns within 30 days in case of dissatisfaction. DO NOT BUY FROM THEM Update: After 2 weeks and 6 phone calls, they sent a return shipping label! Refund was issued without further hassle.
Michael K.
Posted
I had a great experience with Allurez from start to finish. The jewelry is absolutely beautiful, even better in person than in the photos, and the craftsmanship is exceptional. The ordering process was easy, shipping was fast, and everything arrived securely packaged. Customer service was responsive, professional, and made sure all of my questions were answered. If you’re looking for high-quality fine jewelry at a great value, I highly recommend Allurez. I would definitely purchase from them again
