Excellent
4,401 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
Christy D.
Posted
It was easy to order and send script from vet. Customer service was prompt and answered my questions quickly, which is greatly appreciated.
Response from Allivet· Feb 23, 2026
Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
Rebecca Saville B.
Posted
Customer service has been great, they were very communicative when trying to get my dogs’ scripts from our vet. Shipping has been fast and its really easy to skip an auto-ship when my little dog doesn’t need it.
Response from Allivet· Feb 23, 2026
Your kind words are appreciated! As your Ally in Pet Pharmacy Care, we're here to support you as you take steps to maintain your pet’s health.
TimAmyJo
Posted
Love not having to worry about calling in my prescriptions every month. So far so good!
Response from Allivet· Feb 23, 2026
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
KP
Posted
Allivet has basically the same prices as everyone else when factoring regular discount codes. They ran a Black Friday special claiming to give a $50 gift "certificate" after spending $100 in prescriptions. However, that gift certificate was useless. They do not allow the certificate code along with any other discount code, but their regular prices are inflated, so I spent more through them for a certificate that is worthless.
Response from Allivet· Feb 19, 2026
Hi KP, We appreciate your feedback regarding our Black Friday promotion. We’d really like the opportunity to review your specific order and see exactly what happened. At the moment, we need a bit more information to locate your account. Please provide us with some additional information so we can look into your account right away
Laurel
Posted
Updating my review and adding some stars because the company did reach out and expedited the Rx which was pretty cool of them. *May* give them another shot since they are 1 of only 3 pharmacies I can buy a single vial of my cat's medication from. Original review: No sense of urgency when it comes to prescriptions. I was sent an email saying it was approved by vet and would be shipped in 24 hrs. It's been over 24 hrs and still pending fulfillment. The FIRST time this happened I kind of brushed it off because it happened during that crazy winter storm that took over the country. But now that it's happened TWICE, I know it's not a fluke, and that's just how they do business. I used to work for a mail order pharmacy, and maybe it's different with people meds, but we weren't allowed to just let meds sit there for days, we had to clear the line at night. One would *think* it would be the same with pet meds but I guess not.
Response from Allivet· Feb 18, 2026
Thank you again for taking the time to speak with us. We’re truly sorry for the frustration and disappointment this experience caused. When it comes to prescriptions, you expect urgency and follow-through, and we understand why this felt like neither. We appreciated the opportunity to connect with you directly and make things right. Please know your concerns were heard, and your feedback has been taken seriously.
NRFBToyStore
Posted
First order processed fine. I order months at a time. My auto subscribe was due on Feb 15th. My last order was November I believe, so they have had it in their system, what I need, for 4 months! They email 14th to confirm. Then email me on 15th to say it's processing. Then on 17th i get an email, half my perscription is on backorder. They could have emailed me, ya know, 2 weeks prior to tell me this so I could get my prescriptions to a vet that had stock. The current prednisolone shortage has been going on for months... and the fact that allivet did nothing to secure the meds or INFORM their customers of the issue is beyond unprofessional. It is down right deadly. Talked to support...even thou my status says "pending fulfillment" and "not yet shipped", they CLAIM it was already shipped. They did give me a coupon that covered 80% of cost. So I moved this up to 2 stars from 1. THEN... i checked the listing for prednisolone, and moved this back to 1star. There is no button to notify me when it's in. IN FACT, it says it's IN STOCK! So... now... even if I put another order in, I won't get the free shipping on auto subscribe because only needing the 1 pill is under required amount.
Response from Allivet· Feb 18, 2026
Thank you for your detailed feedback and for taking the time to speak with us. We truly appreciate you bringing this to our attention. After reviewing the situation, we identified that this was caused by a flaw in our email notification logic, which led to inaccurate or confusing messaging around stock status and fulfillment. That’s not the experience we want for our customers, especially when it involves critical medications. Our team is actively working on correcting this issue to prevent it from happening again. We understand how concerning medication shortages can be and sincerely apologize for the stress and confusion this caused. Thank you again for your patience and for helping us improve.
Cindy D.
Posted
I like that I'm kept updated on my orders and also when a renewal for a prescription needs to be authorized. Shipments are always prompt and costs are extremely comparable. Lower than purchases directly from my veterinarian.
Response from Allivet· Feb 19, 2026
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Rosanna T.
Posted
Very caring staff
Response from Allivet· Feb 16, 2026
Thank you for taking the time to share your experience. We're grateful for customers like you who take the time to acknowledge our dedication to service. We can't wait to continue serving you and exceeding your expectations!
