Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test reviews

779 approved reviews, newest moderated first

Dawn J.
Posted Apr 27, 2024
I bought my allergy test a few weeks…
I bought my allergy test a few weeks ago and could not find the email anywhere! I messaged them and Jordan assisted me. We were able to locate my order quickly and Jordan resent me the submission forms! I’m so grateful for quick and efficiently assistance!
Response from Allergy Test· Apr 30, 2024
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Dawn! We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! We will pass your lovely feedback on to Jordan right away! Donna Allergy Test
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Amanda
Posted Apr 27, 2024
I wasn’t able to find the second link…
I wasn’t able to find the second link for the hair test. I did the online chat and had it all dealt with by Jesse in no time! Thank you
Response from Allergy Test· Apr 30, 2024
Hi Amanda, thank you for your review! We're very proud of our customer service team, and we're happy to hear that Jesse was able to help with your query! When your testing is so important to your health, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
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Janice P.
Posted Apr 27, 2024
Did not receive my package
I did not receive my package. Still waiting
Response from Allergy Test· Apr 29, 2024
Hi Janice, thank you for review. I am very sorry to hear that your test kit has not yet arrived with you. I have checked the tracking, and I can see this was dispatched on the next working day after you ordered, but there has been a delay during transit. While mail delays are out of our control, we understand how frustrating and inconvenient these can be. I would be happy to dispatch a new kit free of charge, if this helps? Please do confirm either by editing your review, or contacting our 24/7 website chat team who will be happy to assist. Donna Allergy Test
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Wendy
Posted Apr 27, 2024
Casey was very helpful finding my older…
Casey was very helpful finding my older unused orders and providing the submission forms. Great job!
Response from Allergy Test· Apr 30, 2024
Hi Wendy, thank you so much for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're very happy that Casey was able to assist with your queries! We are so proud of our 24/7 customer service team and will pass your kind feedback on to Casey straight away! Donna Allergy Test
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Bradie M.
Posted Apr 26, 2024
Good service
First kit was faulty but Elliott took care of it and is sending out a new kit. Thanks!
Response from Allergy Test· Apr 30, 2024
Thank you so much for reaching out and giving us five stars, Bradie! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Elliott straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
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Bobby
Posted Apr 26, 2024
Better CS to make a wrong a right
Better CS to make a wrong a right. You lost me for any future purchases.
Response from Allergy Test· Apr 26, 2024
Hi Bobby, thank you for your review. I can see from your correspondence with our team that you purchased one of our health testing kits which you have requested a refund for. Our team advised the unused kit would need to be returned to our labs for a full refund, as per the terms and conditions you read and agreed to before purchasing. I am sorry you have left a negative review after being asked to return your test kit in order to receive a refund. Once the test kit has been returned, your refund would be processed by our accounts team immediately. If you have any further questions or queries, please do not hesitate to reach out to our team who will be happy to assist. Donna Allergy Test
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Paula M.
Posted Apr 25, 2024
Had to call in to get some assistance…
Had to call in to get some assistance with forms. Angel helped me within seconds - thanks so much!!
Response from Allergy Test· Apr 26, 2024
Hi Paula, thank you so much for your review! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our LiveChat team, so we will pass this on to Paula straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
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LVRA
Posted Apr 24, 2024
Easy submission and quick results
Easy submission and quick results
Response from Allergy Test· Apr 25, 2024
Thank you so much for leaving us a 5-star review! ⭐️⭐️⭐️⭐️⭐️ We are very happy to hear that you found the service quick and easy! Our wide range of allergy, food intolerance, sensitivity, and health tests help you understand potential triggers and key biomarkers from the comfort of your own home. We support you through your wellness journey with our 24hr, seven-day-a-week expert care team, so thank you! Donna Allergy Test
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