Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test reviews

779 approved reviews, newest moderated first

Coco
Posted Jun 21, 2024
Reassured
Rowan reassured me that the testing facility is in the UK, not in NSW like I had thought (this is simply the sample collection point where all samples go to be forwarded to the UK).
Response from Allergy Test· Jul 3, 2024
Thank you for the great review! We’re pleased to hear you had a good experience. We’re always looking for ways to improve, so if there’s anything we can do to make your next visit even better, please let us know. We value your feedback and look forward to serving you again. Brian Allergy Test
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Tabitha R.
Posted Jun 20, 2024
Angel got me exactly what I needed…
Angel got me exactly what I needed today!! I appreciate the help.
Response from Allergy Test· Jul 3, 2024
Thank you for your kind words! We are happy to hear that Angel was able to assist you. We strive to provide the best service possible, and your feedback is greatly appreciated. Thanks for choosing us! Brian Allergy Test
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Larissa S.
Posted Jun 20, 2024
Just wanted to share how awesome Angel…
Just wanted to share how awesome Angel from customer care was! Needed a second copy of my results and Angel sorted it out super quickly. Thank you, Angel!
Response from Allergy Test· Jul 3, 2024
Thank you for the great review! We’re pleased to know that Angel was able to help you. Your satisfaction is important to us, and we’re glad Angel could provide the support you needed. Looking forward to serving you again. Brian Allergy Test
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Olga S.
Posted Jun 20, 2024
I recommend this test
This test confirmed everything I suspected and made me aware of more rhings to watch and avoid.
Response from Allergy Test· Jul 3, 2024
Thank you for your positive feedback! We’ll be sure to commend Jesse for their outstanding service. Thanks for your support! Brian Allergy Test
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Katie
Posted Jun 20, 2024
Great customer service from my Live…
Great customer service from my Live chat with Blake! Told me everything I needed to know 😊
Response from Allergy Test· Jul 3, 2024
We appreciate your feedback! It’s wonderful to hear that Blake was able to provide you with the assistance you needed. We’ll make sure Blake knows about your kind words. Thank you for choosing us! Brian Allergy Test
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customer
Posted Jun 20, 2024
extremely slow
extremely slow processing from Australia, no tracking for weeks, still waiting for results after posting 4 weeks ago. staff polite but not helpful
Response from Allergy Test· Jun 26, 2024
Hi, Thank you for your review. I have investigated your case and can see that your results were emailed to you on the 20th June at 09:51. Results may at times go into your junk inbox, so will have a look here too. If you still cannot find them, don't worry, we have a 24/7 LiveChat service on hand to support you, who can also send you your results. Best Wishes, Usman Allergy Test.
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Toma Z.
Posted Jun 19, 2024
Very bad service
First waiting for sampel kit, but unfortunately no sample kit for dog test, and I don’t know till not contact whit customer service after 4 weeks . And after that send everything to them for my test but still already 3 weeks no answer. That’s mean pay money and already 5-6 weeks no results. Very bad experience and not recommended anyone
Response from Allergy Test· Jun 20, 2024
Hi Toma, Thank you for your review. I’m truly sorry to hear about your disappointing experience. We strive to provide timely and efficient service. We continue to check our site and make improvements based on your feedback. I can see though it's clearly written on the product page that we do not send out a test kit. I agree that 3 weeks is a long time for your sample to arrive at our lab. I will email you regarding this with next steps on having this resolved. Kind Regards, Usman Allergy Test
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Sandini S.
Posted Jun 19, 2024
Angel was very friendly and helpful…
Angel was very friendly and helpful when I had questions!
Response from Allergy Test· Jul 3, 2024
We appreciate your kind review! It’s fantastic to hear that Angel was instrumental in solving your problems. Our team is dedicated to helping our customers, and your feedback encourages us to continue doing our best. Thank you! Brian Allergy Test
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