Great
779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Alicia H.
Posted
I used the live chat to follow up on an order, and with Terry’s help all was sorted!
Response from Allergy Test· May 22, 2025
Thank you for your feedback! We’re glad to hear Terry was able to assist you quickly and get everything sorted. If you need any further help, our live chat team is available 24/7. Best regards, Customer Service Team
Sandra D M.
Posted
I reached out to customer service to help me locate a "missing" test that we ordered. Terry was terrific!! Promptly found what I needed and provided all the instructions. What a smooth process : )
Response from Allergy Test· May 16, 2025
Thank you for sharing your positive experience! We’re delighted to hear that Terry was able to assist you promptly and make the process smooth. If you need any further help, our 24/7 live chat team is always here for you. Best regards, Usman Allergy Test
Cherri R.
Posted
I haven't actually done this test. I thought I was going to receive something in the mail and then my friend at work said I had to access something via email which I either didn't receive or couldn't find.
Response from Allergy Test· May 16, 2025
Thank you for your feedback. Our sensitivity test is a digital service, so the instructions and test forms are sent via email rather than by post. We’re sorry if this wasn’t clear at the time of purchase. If you haven’t received the email, please check your spam or junk folder. If you still need help accessing your test, feel free to reach out to our 24/7 live chat team or email us at [email protected] — we’ll be happy to assist you. Best regards, Usman Allergy Test
Fiona C.
Posted
Due to my own mistake, I had to contact the customer service team about my order. Sheraz was absolutely brilliant and helped me to fix my order with such ease.
Response from Allergy Test· May 16, 2025
Thank you for your kind words! We’re delighted to hear Sheraz was brilliant and made fixing your order easy. Our team is always here to help whenever you need. Best regards, Usman Allergy Test
NATASHA C.
Posted
I spoke to Shawn today about a missing conformation email for the purchase I made some weeks ago,he sorted the problem out and was very helpful. Thank you
Response from Allergy Test· May 16, 2025
Thank you for sharing your experience! We’re pleased to hear that Shawn was able to quickly resolve the issue with your confirmation email and provided helpful support. Remember, our 24/7 live chat team is always available if you need further assistance. Best regards, Usman Allergy Test
Lynette C.
Posted
How in-depth it was
Response from Allergy Test· May 16, 2025
Thank you for your feedback — we’re really glad to hear you found the report in-depth! Our goal is to provide comprehensive insight that helps you make informed decisions about your diet and lifestyle. If you have any questions while going through your results or need help interpreting any part of the report, please feel free to reach out to our 24/7 live chat team — we’re always here to help. Warm regards, Usman Allergy Test
Renae T.
Posted
Accidentally put the wrong email in but Shawn was very helpful to get it sorted out. Can’t review the test as we have yet to send off sample
Response from Allergy Test· May 16, 2025
Thank you for your feedback! We’re glad Shawn was able to quickly help you fix the email issue. Whenever you’re ready to send off your sample, don’t hesitate to reach out if you need any assistance. Our 24/7 live chat team is always here to support you. Best regards, Usman Allergy Test
Marie
Posted
Its informative to a point, however if I knew it didn't have Australian Grass / plants or more Dog type food related products for testing, I probably would of done different , its name is Allergy Test Australia but its not tested here , its sent to the UK
Response from Allergy Test· May 16, 2025
Thank you for your honest feedback — we really appreciate you sharing your experience. You’re absolutely right, and we understand how the name might have led to the impression that testing is conducted locally in Australia. While we operate under “Allergy Test Australia,” our testing facility is indeed based in the UK, which allows us to maintain consistent testing standards and quality across all regions we serve. We also understand your point about the item selection. Our test panels are designed to cover a broad range of foods and environmental items common in many diets and locations, but we acknowledge there may be a gap when it comes to more region-specific items like native Australian grasses or specific pet food ingredients. Your input helps us consider future improvements to better reflect local needs. If there’s anything else we can clarify or assist with, our 24/7 live chat team is always here to help. Warm regards, Usman Allergy Test
