Excellent
107 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All Backyard Fun is the leading online retailer in outdoor casual furniture while creating a unique and memorable buying experience. A family-owned business established in 2006 and located in beautiful Boulder, Colorado, our expert sales staff will assist you in designing and customizing your outdoor room with the highest quality casual furniture from the finest manufacturers. At All Backyard Fun, we realize that having the best prices does not make you a great or successful company. All Backyard Fun is committed to providing our customers with superior service and responsiveness during their “boutique” like buying experience. We spend as much time as necessary with each of our customers so that they can get the products that will work best for them and their budget. Participate in our unique retail approach and enjoy the long term benefits of customer satisfaction in our products, service and delivery. Visit All Backyard Fun. Spread the word. Tell your friends what companies they can trust. Sharing is caring. The All Backyard Fun Team
ABF (allbackyardfun.com) has 107 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
107 approved reviews, newest moderated first
Amanda D.
Posted
We LOVE our fire table! Not only can you use it on beautiful summer and fall evenings. Our boys also get use out of it in the winter months to warm up while playing a little outdoor hockey!
Response from ABF· Jan 5, 2023
Thanks for taking the time to review. We are so happy to hear this. We got your photo and loved it. Can't wait to share it with others.
JerryG
Posted
We have had our Northcape patio furniture for years and love it. Came back for more. The staff has always been accommodating and answered all our questions. We have our furniture in the snow as we speak, but it has looked a great year after year when we take off the covers in the spring.
Response from ABF· Jan 5, 2023
Thanks for writing. So happy you are enjoying your patio furniture and are so grateful you have allowed us to help you again.
Meliisa
Posted
Waited almost 4 moths for a firepit I ordered. the freight company they used for door delivery refused to pull into my street or driveway and said could only unload it on the side of a busy highway. Backyard was suppose to get another freight company to deliver it but didn't hear anything for 3 three weeks. Just called today to find out it was shipped back to manufacturer after they supposedly tried to call me "constantly" for 3 weeks. They shipped it back but didn't refund my money! I called them today and didn't even get an apology after waiting for almost 4 months and hiring the originally "crappy" freight company. Do no buy anything from these people, especially a firepit.
Response from ABF· Jan 5, 2023
Hi Meliisa, we are so sorry to read your review. I remember we spoke at the beginning and then tried several times to figure out a solution that would allow the truck to deliver to your location, but after so many attempts of not being able to get in touch with you for weeks, the freight company had to return it. We were charged freight to get it you and back and we did not charge you any of the fees we lost for the large freight shipment. Again for your frustrations. We were sorry it didn't work out.
Liz
Posted
Order four Adirondack chairs on May 12, 2022. When I ordered these chairs, the estimated delivery date was May 26, 2022 - June 2, 2022. I am still waiting to receive my chairs. I get a different story every time I call Customer Service for an explanation. I will never order from this company again.
Response from ABF· Jan 5, 2023
Hello Liz, I am so sorry we are just seeing this. We have not used this review portal in 10 years and never got notified that someone was upset. i am not able to see an order or what happened here to try and make this right. Don't hesitate to contact us at [email protected] so we can find out what happened and try and make it right for you.
Lana K.
Posted
We bought an Oriflamme Fire Table from All Backyard Fun... they have an amazing customer service rep (Dana Taylor) who made our experience especially awesome despite there being delays with our order (seriously can't get a cheeseburger these days without there being delays 😀)! Anyway, she was extremely knowledge and very helpful regarding some issues that we had with the product we purchased. Problem was resolved immediately and without issue... and, offered up with a smile (or at least sounded like it on the phone - lol)!! By the way... the fire table is BEAUTIFUL and was well worth waiting for!! Thanks again, Dana!!
Mark G.
Posted
I finally got a chance to purchase a Stratford 12-ft x 8-ft storage shed. The technician came out to install it and it only took him one day. It would have probably taken me a month if frustration had not kicked in. It has just what I need. I can move around and actually stand up without bumping my head. I can now organize things and get on with my chores. Very nice.
Danna G.
Posted
Bought two Polywood chaise lounge chairs from All Backyard Fun. They were a great price and I hoped for the best. One chair had a small problem with the back bar not setting right. I contacted ABF and they handled the problem promptly with the manufacturer (where the cause of the problem was) and replacement parts were immediately sent by the manufacturer. I could not be happier with the product or the customer service. You are in good hands with All Backyard Fun and the Polywood chairs are amazing and made from recycled materials with an excellent warranty!
Response from ABF· Jun 9, 2019
Wow. Thanks Danna. You made our day. We appreciate you taking the time to give us a review on our polywood outdoor furniture.
Andree
Posted
I bought several pieces of Northcape Bainbridge outdoor furniture online, which I thought was risky given they were on the other side of the country from me. They came through with flying colors, starting with a personal "thank you for your order" note from Jolene. When I didn't get one of the pieces with my delivery, I immediately called the store and Harry told me exactly how to handle it. I now have all my furniture and couldn't be happier with it. It's beautiful and so comfortable! And Jolene's communication was top notch! I'm sure to order again from them in the future!
