Average
334 reviews
AeropayHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy.Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience.Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Aeropay (aeropay.com) has 334 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
334 approved reviews, newest moderated first
Joseph S.
Posted
I never thought it would be possible to have such a quick and easy app to use when purchasing products. I simply scan the QC code at my merchant and I am instantly able to make my purchases. Thank you for such great app!
Taras
Posted
Quick payment
Alad
Posted
Extremely efficient and useful.
Lillian
Posted
Easy to use and works well.
Misty D.
Posted
Probably the easiest way to pay for anything. Love it!
Jesse
Posted
I have had a case open with Aeropay support for weeks now with zero response from them about anything. Not even a “Sorry we’re still looking into it.” Just nothing. I wish I could rate this experience lower than 1 star.
Response from Aeropay· Dec 30, 2024
Hi Jesse, We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at [email protected] and our team will be on standby to support. We appreciate your business.
John M.
Posted
Horrible company with with worse customer service. Been waiting on a payment from them for 6 weeks, they created/attributed my account to someone named Kevin and I'm not Kevin. Took a month or so to get them to understand that, a week or so to understand that I would like my account in my name, and now it's been 9 days since they agreed to do so, with no response nor change in my account. If someone tries to pay you through them, I'd ask for anything else, an IOU would probably be more value and less of a pain in the ass. I had a more detailed review written but somehow trust pilot swapped that for the name of my company.
Response from Aeropay· Dec 30, 2024
Hi John, We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at [email protected] and our team will be on standby to support. We appreciate your business.
Chris F.
Posted
I used them to make a purchase and it wouldn't go through. I went ahead and paid cash for my order. An inconvenience, but not a reason to complain. I email to fix the situation and after a few days it was fixed. A few days later, however, they put though the charge I already paid for. Upon contacted them 3 times, I never for any help. They gave me the run around. I finally went to my bank and they realized Aeropay is a scam and refunded my money. DO NOT USE!
Response from Aeropay· Dec 30, 2024
Hi Chris, We sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review to our support teams. Please email us at [email protected] and our team will be on standby to support. We appreciate your business.
