Excellent
719 reviews
Coro Medical (AED.US)Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Coro Medical (AED.US) (aed.us) has 719 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
719 approved reviews, newest moderated first
Nancy S.
Posted
Quick, good price,
Response from Coro Medical (AED.US)· Oct 4, 2023
Thank you for your feedback! We always aim to provide efficient service and competitive prices for our customers. Should you have any further needs or questions, please don't hesitate to reach out.
Stacy V.
Posted
The website product description made it easy to know exactly what I needed.
Response from Coro Medical (AED.US)· Oct 3, 2023
Thank you for sharing your experience! We're delighted to hear that the product was easy to install and that our website's product description provided clarity on your requirements. We aim to offer a seamless and informative shopping experience for our customers. Should you have any further needs or questions, please let us know!
Randall R.
Posted
The Item that we purchased is the ACT-IR4002US. We were unable to get it to work, so we contacted the manufacturer tech support by email. We were advised that the Item that we purchased was EOL (end of life) and that it was not supported anymore. After several back and forth conversations, we were advised that the our only remedy was to purchase a later model, (ACT-IR4021U-v1.3) and "throw away" the one we purchased from your company. No where on your web site was it mentioned that the product was EOL. You can imagine our disappointment.
Response from Coro Medical (AED.US)· Sep 29, 2023
Thank you for taking the time to leave this review. First and foremost, we sincerely apologize for the inconvenience and disappointment you experienced with your purchase of the ACT-IR4002US. We deeply regret that you received an end of life product, and we understand the frustration this has caused. We are currently in communication with the manufacturer to clarify why the newer version wasn't provided and to ensure this doesn't happen in the future. Our goal is always to provide our customers with the most up-to-date and functional products, and it's clear we fell short in this instance. We genuinely appreciate you bringing this to our attention, and we're actively working on a solution. We will be updating our site listing as soon as we get a response from the manufacturer. We will reach out to you directly to discuss potential remedies and ensure your satisfaction. Thank you for your patience and understanding. We value your business and are committed to making this right.
Jen G.
Posted
Having the ability to rent an expensive AED unit (as opposed to purchasing one) has been critical for our small lake. And Coro Medical's customer service has been absolutely top-notch!
Response from Coro Medical (AED.US)· Sep 27, 2023
Thank you for sharing your experience! We're delighted to hear that our AED rental program has been beneficial for your lake's safety needs. Ensuring accessibility to life-saving equipment, regardless of budget constraints, is crucial to us. We're happy to hear that our customer service met your expectations. Much appreciated!
customer
Posted
Thank you for the prompt delivery
Response from Coro Medical (AED.US)· Sep 27, 2023
You're welcome! We're glad we could meet your expectations with timely delivery. Should you have any further needs or questions, please don't hesitate to reach out. We're here to assist!
Niykee W.
Posted
I’ve been renting an AED from this company for nearly a year now and all I’ve had is a pleasurable and receptive experience. There was a toss up between a few companies and this one and I am SO beyond glad I went with my gut and chose Corro. Robin has been an absolute pleasure to work with regarding all of my personal questions and requests and has made my experience that much better. I will be renting from here long term! Thank you Corro and Robin!
Response from Coro Medical (AED.US)· Sep 27, 2023
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you've had a positive and receptive experience over the past year. Making the right choice among several options can be challenging, and we're delighted that you're satisfied with your decision to go with Coro. Robin is indeed a valuable member of our team, and we're glad to know she has been instrumental in addressing your questions and requests. We'll be sure to pass along your appreciation to her. Your trust and satisfaction are our top priorities, and we look forward to serving you for many more years to come. Thank you for choosing Coro Medical, and a special shout-out to Robin for her dedication and service!
Nancy B.
Posted
I have no idea about this device. I have not needed to save a life yet, but I trust it will work just like it’s supposed to. Should I need to use it in the future (and I’m hoping I won’t), I’ll let you know. Especially if it doesn’t work.
Response from Coro Medical (AED.US)· Sep 26, 2023
Thank you for sharing your thoughts. It's completely understandable to hope never to have to use such a device, but having it on hand is a proactive step towards ensuring safety. We genuinely hope you never find yourself in a situation where it's needed, but it's reassuring to know you're prepared. Trust in the device is crucial, and we're here to support and answer any questions you might have.
Laurence W.
Posted
Coro medical shipped us a rental AED for use over the summer at our summer canp. Benefits are that we get a brand-new AED each time, and dont have to store it over the 9 months we dont need it. Price seemed reasonable, and logistics were easy.
Response from Coro Medical (AED.US)· Sep 26, 2023
Thank you for sharing your experience with us! We're pleased to hear that our rental service fits well with your summer camp's needs. Ensuring the safety of camp attendees is paramount, and we're glad we could be a part of that. We appreciate your feedback on the pricing and logistics, and we're here to assist with any future needs.
