Add-On DesignReviews of add-ondesign.com

Response from Add-On Design· Apr 13, 2026

Hi Gavin. Thank you for sharing your experience, I really appreciate your patience throughout the process. I’m glad we were able to get everything sorted in the end and that the replacement trackers worked well for you. I completely understand the initial frustration, and it means a lot that you gave us the chance to make things right. For further assistance, please contact us directly at [email protected] so we can properly look into your case and resolve this for you.

Response from Add-On Design· Apr 12, 2026

I apologize for the frustration, Martin. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to [email protected] with your order #. I’d like to resolve this for you personally.