AdapthealthReviews of adapthealth.com

Had a good experience with the associate who brought me the walker

Politeness with the driver. Called when he was close ro make sure someone was home. Professional with us. Good experience.

They came and made sure my wheelchair was adequate for me .

As noted by a previous reviewer, their support is obviously an India based call center. Staff cannot speak English clearly, can't understand English and work from a script. I have spoken with 3 reps on the phone, to no avail. I am being charged a monthly charge for equipment I do not have but they can't understand the sequence of events due to the Kaiser changeover from Apria to AdaptHealth. I have asked for a supervisor each time but have been given excuses as to why none is available to talk to me. I finally sent a long letter explaining the problem, but they refused the letter and it was returned by the Post Office. They do not provide a mailing address for correspondence, only provide an address stating payments cannot be accepted at the address. They are threatening to send me to collections. I'm hoping collections will not be based in India and I will get to speak to someone who can communicate coherently. In the meantime, I need supplies and won't order until my bill can be settled. This company is not about customer service. Would give them zero stars if I could.

Received everything I needed quickly and efficiently. Things I needed were also mailed to me as soon as I needed them. Pick up of equipment went effortless as soon as promised. Would recommend them anytime!

the person who helped me was so nice and informational!!

Antoine was our service tech to deliver my mom’s equipment. He was very professional, personable and swift. He came in to complete the delivery with no issues. Thank you so much Antoine my mom and I really appreciate your professionalism.

The guy very good to me