AccuPOSReviews of accupos.com

We’ve experienced many random problems since going with Accupos three years ago. These problems still persist. Although the wait times to speak with a support tech are usually lengthy, the techs are personable and sincerely try to address the problems. Issues with splitting checks, tickets disappearing, random charges appearing on a ticket, etc are some of our issues.

Very knowledgeable staff I was connected with this time. I was on hold for quite some time.

The technical person took about 45 minutes to solve my problem and then created another problem which lead me to calling Quickbooks technical support. He couldn't explain why my Quickbooks software was having an issue. Something that I thought would take 20 minutes to solve ended up taking 3 hours of my day. I'm a business owner, and I don't have 3 extra hours in a day. At the end of the day, my issues were resolved.

Always there when needed. Very competent and polite.

Still waiting for it to be fully finsihed being setup

Not the best in customizing, very hard to set up your menu, not a lot of options to customize it.

Wasted 3 years on a software that is ancient in its design and execution. Better and more robust choices out in the market.

Overall a good experience. Unfortunately long wait times and some programing deficiencies such as being able to use a decimal point in AccuCount. Updates are good improvements but some take out features from previous versions. People are great to work with.