Excellent
2,968 reviews
ABC MedicalHonesty, pricing, process and quality scores appear once 5 customers have rated them.
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Rosemarie C.
Posted
It is great to know that the representatives are so concerned about my health issue and make certain that I always have the necessary supplies on time.
Response from ABC Medical· Jul 25, 2023
Dear Rosemarie, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Kathy
Posted
Not getting the right products at first and still a few minor issues concerning the product I needed.
Response from ABC Medical· Jul 25, 2023
Dear Kathy, Thank you for your review and feedback. I apologize that you were, or are having issues with receiving the correct supplies. I have passed this along to our Customer Service Manager to review. If you need anything in addition to what the customer service team is doing, please feel free to reach out to me directly at [email protected]. We are grateful for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical
Kathleen
Posted
Everything is great. Great customer service. Knowledgeable and friendly service. Easy to reorder supplies.
Response from ABC Medical· Jul 25, 2023
Dear Kathleen, thank you for your comments and for giving ABC Medical a 5-star rating!
Joan S.
Posted
ABC Medical is very efficient and speedy with the delivery each month. They always ask if anything more is needed and check that what is on order is correct. I highly recommend them!
Response from ABC Medical· Jul 25, 2023
Dear Joan, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Patricia
Posted
I do receive what I order on time. However, I do not get more than 20 0stomy pouches in a given month. No one seems to understand what can really occur. You can be careful cleaning but the pouches get ccx weak an whammy leaks or volcanic accidents happen
Response from ABC Medical· Jul 25, 2023
Patricia, thank you so much for your feedback and your 5-star rating! Please feel free to reach out to our customer service team at 866-897-8588 to inquire about the additional supplies. We are grateful for the opportunity to serve you!
Katherine
Posted
I received my package fast as I only had one colostomy bag left. It is amazing how thing have changed in time to make hard things be so simple. I'm glad I have ABC medical.
Response from ABC Medical· Jul 25, 2023
Thank you, Katherine, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
Linda
Posted
I like how easy it is to reorder
Response from ABC Medical· Jul 25, 2023
Thank you, Linda, for your comments and your 5-star review!
SherryW
Posted
did not send corrected flanges
Response from ABC Medical· Jul 25, 2023
Dear Sherry, Thank you for leaving a review, we appreciate the feedback, but do apologize that you did not receive the correct supplies. I do not show that you have reached out to our customer service team as of yet, so I have sent them a message to please reach out as soon as possible to ensure you're taken care of. If you do not hear from them within 24 hours, please feel free to reach out to me at [email protected] and I will follow-up with them. Or, if you'd prefer, please feel free to contact our customer service team directly at 866-897-8588. It is our sincere desire to provide you with 5-star customer service, and do apologize that we fell short. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical
