Excellent
2,968 reviews
ABC MedicalHonesty, pricing, process and quality scores appear once 5 customers have rated them.
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Donald
Posted
very promt,no problems ordoring
Response from ABC Medical· Dec 23, 2025
Hello Donald, Thank you for your feedback. We’re glad to hear that your experience was prompt and that ordering was easy and problem-free. We appreciate your business and look forward to assisting you again. ABC Medical Supply Inc.
Cynthia B.
Posted
Customer service reps are the best! Always polite, helpful and just absolutely kind. Deliveries are always on time.
Response from ABC Medical· Dec 23, 2025
Hello Cynthia, Thank you for your kind feedback. We’re delighted to hear that our customer service representatives consistently provide polite, helpful, and caring support, and that your deliveries arrive on time. We truly appreciate your trust and look forward to continuing to serve you. ABC Medical Supply Inc.
Michael
Posted
ABC Medical has been supplying my catheters for over 3 years. Until earlier this year the deliveries were on time every 90 days. Then no delivery arrived. Apparently, the yearly prescription had expired, and they did not bother to contact me. Last month, my urologist increased the prescription amount by one more catheter per day. Shortly after the 90-day interval came for a new shipment. Instead of shipping the new increased amount, ABC shipped just 90 catheters. I waited to call for a month to contact ABC, thinking they would ship. The representative was condescending, asking me repeatedly exactly how many catheters I had left. After several minutes on hold she let me know that my order would be shipped soon and that my following order would be shipped in 90 days. This means I have been shorted over one month of catheters because the last full order was not shipped when due a month ago. Now I have to buy the extra catheters without insurance help.
Response from ABC Medical· Dec 22, 2025
Good morning Michael, Thank you for leaving this review. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements. Please contact our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you. ABC Medical Team
Nell
Posted
Your customers service lady introduced me to stuff I needed for my medical condition than no other company did for me. I think her name was Tonya. She really hooked me up with stuff I didn't even know that was there for me NO other company did this.
Response from ABC Medical· Dec 23, 2025
Hello Nell, Thank you for taking the time to share your experience. We’re pleased to hear that our customer service representative, Tonya, was able to provide you with helpful information and introduce you to products that support your medical needs. We’re proud of our team’s commitment to personalized service and truly appreciate your kind words and trust in our company. ABC Medical Supply Inc.
Brian
Posted
Always accurate delivery in a timely manner
Response from ABC Medical· Dec 23, 2025
Hello Brian, Thank you for your feedback. We’re glad to hear that your deliveries are consistently accurate and timely. We appreciate your trust and look forward to continuing to serve you. ABC Medical Supply Inc.
ANNA K.
Posted
The call was professional. The Representative was well informed and polite and courteous. We are seniors and when placing the order she made sure we ordered all that we needed and her attitude was patient. My opinion Representatives like this deserves 5 stars!!!
Response from ABC Medical· Dec 23, 2025
Hello Anna, Thank you for your kind feedback. We’re delighted to hear that our representative provided knowledgeable, polite, and patient service while assisting you with your order. We truly appreciate your trust, and your thoughtful words mean a lot to our team. ABC Medical Supply Inc.
Ed
Posted
Fast service on time delivery’s.
Response from ABC Medical· Dec 23, 2025
Hello Ed, Thank you for your feedback. We’re glad to hear that you received fast service and on-time deliveries. We appreciate your business and look forward to serving you again. ABC Medical Supply Inc.
John M.
Posted
Every rep I speak to is accommodating and easy to work with as I have been a customer along time. Delivery has never been an issue, and I get what I need.
Response from ABC Medical· Dec 23, 2025
Hello John, Thank you for your continued trust and loyalty. We’re glad to hear that our representatives are accommodating and easy to work with, and that your deliveries have consistently met your needs. We truly appreciate your feedback and look forward to serving you for years to come. ABC Medical Supply Inc.
