Kimberly W.
Posted
I respect there cancellation policy
I respect there cancellation policy, but I was diagnosed with cancer and needed to cancel my trip 4 months in advance. This is an uncontrollable event and they would not work with me for any Finicial return at all. I understand the guides and everything else but I am sure my place will be filled and I canceled as soon as I could. I feel when events in life happen that’s can’t be foreseeable there should be a little bit more understanding. Because if someone takes my place you are making money off of what I paid and getting double paid for the trip. I was unable to cancel within 48 hours cause I wasn’t diagnosed until a couple months after I would be willing to submit medical records but maybe you should evaluate your cancellation policy for situations like this




