4imprintReviews of 4imprint.com

The Mugs we have received, 98% of them have crack, dent, paint scratched off, lots of small holes which the color could not even color, bubble under the paint. Mugs by themselves were crapy. Top of that printing issue. such a waste of money.

I'm totally perplexed by the poor reviews. My experience was extremely positive. Ordered 6 fleece jackets with stitched logo. Was contacted immediately, approved the layout and received them a day early. Very pleased and will re-oder from 4imprint.

Their prices highly competitive, and their customer service is consistently excellent. They have walked me through more complicated orders, answered my many questions, and helped me get my artwork exactly as I imagined. They are the company I consistently turn to for my organization's branded item needs. I really appreciate their efforts to make their customers happy every time. :)

I have never left a review for any company in my life. But the experience I've had so far with this one has kind of sucked. I ordered 7 zip up sweatshirts from the almost 3 weeks ago. $240 later I received only one of them today. Called the first time to see what was going on and the girl was nice and said she'd get back to me about the situation. I also asked her about the 18 shirts I ordered through them to be sure they were going to be delivered still. An hour later I receive an email about the shirts but no mention of the 6 sweatshirts I'm still missing. So I called back to address the problem again and ended up with a rude customer service rep. Who transferred me to claims because what happened to my order was unacceptable. The lady from claims was really nice and said she'd get back to me but honestly how long does it take to figure out where the rest of my sweatshirts went?

Every single order I've placed has been top notch. Quality, timeline, price. Every single interaction I've had with customer service has been amazing. They always go above and beyond to ensure my order is correct, and on time. It's the main reason my business continues to go back to 4imprint for all of our apparel, giveaway, and promotional needs! I've even placed several personal orders now, because of the low quantity options not available anywhere else!

Ahead of a really important business meeting I thought it would be cool to get some polos for myself and our team. After researching which ones to get and seeing an ad on TV for 4 imprint, I decided to give it a whirl. I decided to get cotton because the sport material gets pulled and ruined easily. I set everything up sent them my logo and was notified a while later that what I ordered was out of stock. (Why did you let me order it then?) $500 later I received 12 shirts in the material I don’t like. The logo was OK but I needed to clean up loose threads which I thought was trashy and should have been done by 4 imprint. The shirts looked huge so I decided to wash and dry them to no avail. I am an XL no matter how you swing it, BUT I almost never order clothes online because nothing seems to fit. So to remedy this I order XS, and S for our female employees and L, and XL for the males. The L is like a parachute on me and the XL is absolutely giant. Would fit a Hawaiian or Samoan probably. Turn around time was long and no one’s shirts fit them. I also looked at the brand name they sent us and found them online on Alibaba for a few bucks a shirt. So, they basically charged me $40 to sew my company name on the breast of cheap knock off chinese shirts. I get the business model and understand promo items are a write off and kind of hokey and a waste of money but I feel totally ripped off. I’ll just go to my local print and sew shop from now on.

4Imprint came to the rescue when another company completely dropped the ball on an important order. They worked with us to find the right the items, and stayed in contact with us the whole time. They were easy to work with and they care a great deal about their customers being happy. Definitely will be using them again in the future!

Trying to get info and questions answered is like pulling teeth. I did receive a sample cup that we were considering using with a logo but the cup was awkwardly large. I followed up with a CS person, asked specific questions, got no answers because she had to send to a sales person. Salesperson answers only one question and have to play a back and forth with email and a bad review on facebook to get answers. Unlike other companies, you have no idea what your item will look like imprinted because they dont do online virtual mock up. I was told in an email by the uphelpful customer service/sales person I had to place an order for that to ocurr. Also non helpful with answers regarding what formats of artwork. All she did was send a general link. Yea, ok. After leaving a critical review on FB then told I did not have to place an order but approval for a "quote". Why would I do anything without first seeing what it looked like? This company makes it too complicated to do business with.