247ride.comReviews of 247ride.com

WARNING "DO NOT" use this company, you will not be charged the amount they quote you, we were quoted and paid $112 for our trip from the San Pedro Cruise Port to Manhattan. they charged our credit card an extra $111.00. The driver was dropping of his prior customers at the cruise port and picked us up early. We got charged $75 for an early pick up and then $36 for excess duration charge per min. 18 min x 2.00. DO NOT GET CAUGHT IN. THEIR SCHEEM. BEWARE!!!!!

WARNING "DO NOT" use this company, you will not be charged the amount they quote you, we were quoted and paid $86 for our trip from the San Pedro Cruise Port to LAX. they charged our credit card an extra $112. When challenged, they revealed an exploitative billing architecture engineered to make extra charges mathematically guaranteed: Even placed a pending charge on my credit card the day before the trip. They calculate transit delays by comparing daytime Los Angeles traffic against a hypothetical 4:00 AM "Zero-Traffic" baseline. If you question these fees, they send automated legal threats claiming credit card disputes constitute fraud and promising immediate credit bureau reporting. Vehicle was dirty inside and all of the seats were heavily stained

Hello, I wanted to let you know that I will be taking legal action against the company regarding the issues we faced during our recent trip. The driver was suppposedly at the wrong. location for Carnival Cruise terminal, dispite having the addresss. The same address this company had dropped 9 of us off 9 days ago. This caused the 9 of us, including my 90 year old Mother, who was sitting in a rented scooter, to wait for more than 3 hours, until we could secure alternative transportation for the 8 of us. We had to engage 3 other Ubers and Lyft at significant inconvenience and additional expenses. As a result of this situation, we had to incur extra costs to reach our destination and experienced a great deal of stress and discomfort. We will be seeking compensation for the damages incurred, including the costs of alternative transportation. I wish I had been aware of the company's reputation beforehand, as it would have saved us from this ordeal. I am considering joining forces with other dissatisfied customers to address these issues collectively. The only good thing was that the trip to the cruise went off without a hitch. They got us there timely dispite the extreme traffic. Did I mentioned that I booked and paid for roundtrip. They sent me a email in the middle of the night, when I did not have access to the internet nor my email -- demanding a $100.00 security deposit before they would honor the fullly paid agreement to pick us up at 10:00am. Even after being forced to pay $100 security deposit, which they said they would return upon completion of the return trip. I paid the "security deposit " then they canceled the trip saying we were "no shows" and therefore not entitled to a refund. Can you say small claims.?

THIEVES & SCAM ARTISTS!!! do not use this service! I wish I would’ve seen all these negative reviews before I booked them. They tricked me into doing an earlier pick up and then charge me nearly $250 days later in hidden fees. An absolutely horrible company that built a business plan out of defrauding their customers.

I would strongly caution anyone considering using 24/7 Ride Services. I booked and prepaid for a ride from my pickup location in Los Angeles to the airport. When I made the reservation, I selected my pickup time, destination, and agreed to the quoted price. Everything was confirmed in advance, and there was never any indication that I would be responsible for additional charges beyond what I had already paid. After the trip was completed, I was shocked to learn that the company was attempting to charge me an additional $80. Their explanation was that the driver spent more time at the airport than expected. I find this completely unacceptable. The amount of time a driver spends at the airport due to traffic, airport congestion, or other operational issues is not something a customer can control. I booked the service exactly as instructed, was picked up at the scheduled time, and expected the company to honor the price they quoted. It feels misleading to advertise one price, complete the service without any issues, and then try to collect more money afterward for circumstances that were outside of the customer’s control. Businesses should stand behind the prices they quote and clearly disclose any possible additional fees before the service is provided—not surprise customers after the fact. Based on my experience, I cannot recommend 24/7 Ride Services. I encourage anyone considering using them to carefully read the terms and conditions and ask detailed questions about potential extra charges before booking. In my opinion, unexpected charges like this damage customer trust and make it difficult to feel confident using the service again. I hope the company does the right thing by removing this additional charge and honoring the original agreement. Until then, I will be taking my business elsewhere and sharing my experience so others can make an informed decision.

Dont use them. You are better off with an uber. After our trip was completed they charged an extra $50 for no reason and they auto billed my credit card. There was no traffic and we actually got to the airport way earlier than anticipated. So it seems that doing an extra charge is part of their normal billing practice. Total scam. I’ll be disputing it with my credit card but it’s an annoyance.

My ride was OK...it was not great, and the hidden fees and threatening language in emails were terrible. Don't use this company, they are a scam.

The worst company I have ever dealt with, and I mean worldwide! Absolute scam, disgraceful is an understatement. Read the reviews about this company because everyone gets scammed 2-3 weeks after using their "so called" service. I'd rather walk over broken glass to my destination than use these thieves!