247driveReviews of 247drive.org

Response from 247drive· Jul 17, 2019

Thank you for your awesome review, Candice! We recognize that you encountered some technical difficulties and appreciate your feedback on the matter. Our development team is working on resolving the issue. We are very happy to hear that the format worked for you given your work situation. Please contact us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247drive· Jul 9, 2019

Thank you for your review and sharing your thoughts, D.G.! We are sorry to hear you had an underwhelming experience with our course. Our online driver improvement course meets and, in many instances, exceeds required curriculum guidelines set forth by the Virginia Department of Motor Vehicles. The course is comprised mostly of reading materials, with a few videos interspersed to affirm knowledge already gained in the reading. This will be true for other online courses as well. We recognize that issues with the website and connectivity can and do arise, and some issues are beyond our control. Our course is competitively priced with other Virginia online driver improvement programs. We strive to provide transparency in our business practices and therefore clearly list all of our prices on the website, to include on the front page and in the frequently-asked-questions page, as well as on the test sites page that lists any applicable test site user fees. The prices you listed above are inaccurate. We hope you do not judge our company (or all of our vendors) based on this one experience. We strive to do one thing: create a learning and testing environment that exceeds your expectations and helps you learn our material effectively. Feel free to reach out to us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247drive· Jul 7, 2019

Thank you for your awesome review, wrecking ball! Your feedback is important to us and we are happy to hear of your positive experience with our course!

Response from 247drive· Jun 29, 2019

Thank you for your review! We recognize that you encountered some technical difficulties and appreciate your feedback on the matter. Our development team is working on resolving the issue. We are delighted to hear that you liked the course content and were satisfied with the many test options we provide. Our course is competitively priced with other Virginia online driver improvement programs. We strive to provide transparency in our business practices and therefore list all of our prices on the website, to include on the front page and in the frequently-asked-questions page, as well as on the test sites page that lists any applicable test site user fees. Please contact us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247drive· Jun 29, 2019

Thank you for your awesome review, Asm! We appreciate your feedback and are happy to hear of your positive experience with our course!

Response from 247drive· Jun 29, 2019

Thank you for your awesome review, Derwin! Your feedback is much appreciated. We are happy to hear that our course format worked for you and that you picked up new skills!

Response from 247drive· Jun 29, 2019

Thank you for your review, Sushil. We are sorry to hear you had an underwhelming experience with our course. The Terms & Conditions of our course clearly state that during your 60-day course access you can log in often as you would like and review the material as often as needed. All course materials (the course and final exam) meet or exceed state guidelines are approved by the Virginia Department of Motor Vehicles. Furthermore, we offer unlimited final exam attempts until you successfully pass the test. While we understand you may be upset, the your review score inadequately reflects the substantive nature of your complaint: you failed to re-take the final exam until you successfully passed. Completion of the course material and successful passing of the final exam would have resulted in the course completion and would have likely helped you achieve your desired outcome. Please contact us with any other questions or concerns, or if there is anything else we can do to remedy your experience. Sincerely, The 247drive Team

Response from 247drive· Jun 26, 2019

Thank you for your awesome review, Christopher! Providing help and top-notch customer service is at the heart of what we do--we thank you for calling it out!