PetMedsReviews of 1800petmeds.com

When I called customer support, Tarra helped me right away to get things straightened out. She was kind, intelligent, and very knowledgeable at her job. She definitely gets an A++ from me!

PetMeds has completely screwed up my prescription order and failed to ship it in a timely manner. After three calls with 46 minute wait times and agents who were not effective in their roles, I got Laila - who changed my whole experience. She and her manager coordinated, resolved my multiple concerns, and provided expedited shipping. Laila was kind, courteous, and extremely helpful.

The representative I spoke with was OUTSTANDING! Knowledgeable, kind, funny and quick! Wish more experiences were like this one.

Rep was very pleasant and accommodating without hesitation.

Ms. Susie was extremely helpful and kind in assisting with my issue. I am very appreciative. Thank you and have a good day!

I’ve been having trouble with an order and a prescription. I’ve called multiple times in the last week and a half later this late morning on my 4th call I was lucky enough for my call to go to Iris. She was absolutely wonderful!! She took down all my information gave me a sense that she was going to take care of my problem. You are very lucky to have someone as efficient and professional as Iris on your team.

Customer Service Lady was Great!... Helpful and professional.

the representative was polite, professional. top notch. she is a keeper