Average
417 reviews
ZumbambooHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Zumbamboo has established the pinnacle of excellence in children's textiles, leveraging state-of-the-art advancements in textile manufacturing. Our standout designs are both elegant and remarkably comfortable, providing unmatched functionality.
Zumbamboo (zumbamboo.com) has 417 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 263 reviews with 5 stars · Clear filters
Tracy G.
Posted
The pajamas are super soft and are just as cute as what is pictured. The grandkids love them!
Response from Zumbamboo· Aug 28, 2026
We’re so happy to hear that the pajamas are soft, cute, and that your grandkids love them that truly means a lot to us! We really appreciate your support and hope they enjoy wearing them for many cozy nights ahead
Mary
Posted
I had ordered an adorable pajama set for my Granddaughter and it seemed that it hit a snag in the shipping. I emailed the company and the next day I received an email stating that they would check on it. The package started moving and they checked in with me once the package arrived! The Jammie’s are adorable and SO soft! My Granddaughter will have MANY comfy sleeps and will look even more adorable while dreaming sweet dreams!
Response from Zumbamboo· Aug 28, 2026
We’re really happy to hear that your granddaughter loves the pajamas and that everything arrived safely in the end We also truly appreciate your patience while the shipment was delayed. We understand how important timely delivery is, especially for gifts, and we want to let you know that we are continuously working to improve our shipping speed and overall delivery experience so this happens less in the future. Thank you again for your support!
janet M.
Posted
My granddaughter loves these pj's . She is so proud of turning 5 ! I think the material is super soft and the bonus is they look so cute on!
Response from Zumbamboo· Aug 28, 2026
Thank you so much for your lovely message! We’re so happy to hear that your granddaughter loves her pajamas and how special that she’s turning 5! It sounds like such a proud and exciting moment for her We’re delighted that you’re enjoying the softness and the cute design as well. Thank you again for your support!
Kimberly S.
Posted
I got my quilt and it’s more beautiful than I imagined. It took a Lottie time for the shipping but it was well worth it.
Response from Zumbamboo· Aug 25, 2026
Thank you so much for your kind words. We’re absolutely thrilled to hear that you love your quilt! We truly appreciate your patience with the shipping time, and it means a lot to know that it was worth the wait. Your feedback really makes our day! Your experience will also mean a lot to other customers who are currently waiting for their quilts it helps reassure them that their order is on the way and worth it.If you ever need anything else or have any questions, we’re always here for you.
KerrieC
Posted
The customer service has been exceptional. The PJ's I purchased where beautiful quality however a bit small for my granddaughter. I asked them how to arrange for a larger size to replace and they have been more than helpful. Some of the best customer service I have experienced with online shopping.
Response from Zumbamboo· Aug 25, 2026
We’re so happy to hear that you loved the quality of the pajamas and had a positive experience with our customer service. We completely understand the sizing concern, and we’re really glad we could assist you with arranging a replacement. Ensuring your granddaughter is comfortable and happy is our top priority Your feedback also helps reassure other customers who may be considering ordering from us, so we truly appreciate you taking the time to share your experience.
Chantel S.
Posted
I ordered newborns and they ran a little smaller than I was hoping. I couldn’t have asked for better customer service. They now have a customer for life. Plus the patterns they have are so cute and my baby will be the talk of the town in his outfits!
Response from Zumbamboo· Aug 25, 2026
We’re so happy to hear that you love the patterns and had a great experience with our customer service. We understand the sizing ran a bit smaller than expected, and we really appreciate your understanding. It means a lot that you gave us the chance to make things right. Your kind words also help reassure other customers who may be considering ordering from us, so thank you again for sharing your experience.
Katelyn C.
Posted
I ordered a custom pair of construction birthday pajamas for my son’s 3rd birthday. When I received them, they were the wrong color. I reached out to the team and they took care of everything so quick! I didn’t have to fill anything out, they just corrected it for me and shipped the new pair right out. They were so kind and I really appreciate that in customer service these days! We received the new pair and they were so cute and my son absolutely loved them! Not to mention the pajamas were so soft and stretchy that I know he will get lots of use out of them as he grows. I would recommend ordering from this company!
Response from Zumbamboo· Aug 25, 2026
We’re truly sorry again for the initial mix-up, but we’re so happy to hear that our team was able to resolve it quickly and make things right for you. It means a lot to know you felt supported throughout the process. Hearing that your son loved his birthday pajamas absolutely made our day that’s exactly the kind of moment we hope to be a part of! And we’re so glad you’re happy with the softness and stretch for long-term use. Your feedback not only encourages our team, but also helps reassure other customers who may be considering ordering from us, so we truly appreciate you taking the time to share it.
Laura D.
Posted
Was really excited to see the quilt I ordered was very much like the picture. I love it! After a minor hiccup with shipping as the only problem. When I emailed about it, they quickly responded and took care of it in a very timely manner.
Response from Zumbamboo· Aug 25, 2026
We’re so happy to hear that you love your quilt and that it matched what you were expecting! We’re sorry again for the small shipping hiccup, but we truly appreciate your patience and are glad our team could resolve it quickly for you. Your experience means a lot to us, and it also helps reassure other customers who may be waiting for their quilts that everything is on the way and worth it
