zogomom.comReviews of zogomom.com

Thank goodness I used PayPal. They refunded me within five minutes. Scam.

I had a gut feeling this site wasn't legit and I wished I'd checked the reviews before I ordered. I had the same exact experience of thinking I was getting an actual book because it doesn't state anywhere on the website that these are eBooks, but that's what I got, and they are refusing to refund my money saying All sales are final, but that phrase is Not Stated anywhere in their refund policy. It only states 30 day refund, if you're not satisfied and doesn't specifically state anything about ebooks. I’m going to contact the Attorney General in Indiana, where they're supposedly from, Connecticut's Attorney General and the Office of Consumer Protection to see if something can be done about this company. I think I'll also contact channel 3 or C.B.S where they investigate companies. If you have a chance, please also contact the media and similar offices in your area to see if we can get something done. They've defrauded enough people and should not be allowed to continue.

Same for me. An absolute scam. I read the description of the book and it stated it was a hardcover book. So, I was satisfied & ordered it. It didn't come after a week, so I emailed the address & they stated it was an ebook. I don't order ebooks for cookbooks ever, and was very upset by the deception. I requested a refund and will now report them to the BBB.

This is absolutely a scam. I ordered a book and never received it. After I called their number I realized what was going on. The first clue is they use Venmo. The second clue is no email verification with a reference number. I have filed a complaint with the FBI. I suggest anyone else to do the same.

Purchased a book only find out AFTER THE FACT that it's a digital download...order page said "in stock" and "free shipping." NOWHERE did it say anything about a download. When I asked for a refund, I was refused. DO NOT BUY FROM THIS FRAUD!

Terrible company. I ordered 2 books that said “in stock” nothing stated, but turns out they were ebooks. I didn’t follow the download link, sent an email asking about when the would arrive and told they were e-books. I explained that I was not aware and as they had not been downloaded I asked for a refund. Nope, policy states not refundable. I took screenshots of the sales window and of the items. No ebook listed. I looked at their refund policy and 30 days. It hasn’t been that long. Such a BS setup. Disputing with my credit card company. I recommend never buying from this company. False advertising and terrible handling of their refund policy.

SCAM! Do not purchase from this fraud of a storefront! No refunds - all books are (apparently) eBooks - NOT STATED ANYWHERE ON THEIR WEBSITE! DO NOT BUY FROM THEM! Waste of time. Horrible customer service - AVOID THIS COMPANY!

BUYER BEWARE! I wouldn’t give this company one star if I could have. They ripped me off for $10.99 for a book I did not receive. I filed a complaint against them hoping to get them to cease, desist order. Hopefully I will get a refund of my money. I was unable to connect on their phone number and their email contact was bogus.