Larry P.
Posted
talk to a real person—
Gracious to talk to a real person—very delightful and informative—-we were both from the same area of the country—thanks Anastasia

Average
349 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drawing inspiration from the elegance of Lake Tahoe, USA, ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures. Our commitment to providing homeowners with the experience of attainable luxury is apparent in each and every design.
ZLINE Kitchen and Bath (zlinekitchen.com) has 349 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 245 reviews with 5 stars · Clear filters
Larry P.
Posted
Gracious to talk to a real person—very delightful and informative—-we were both from the same area of the country—thanks Anastasia
Kim A.
Posted
Terrific customer service and great products! Lili went above and beyond in helping me in my very critical situation and did it very quickly! Such a wonderful asset to your company. Thank you for your outstanding customer service! I would recommend your products to anyone!
Eash I.
Posted
We have a Thor Range and Range Hood. The Range hood lights stopped working. Upon calling the Zline Kitchen support team, they were very courteous and asked me to send them relevant images of model and video of the issue. Based on that, they have promptly shipped me all relevant parts and a video of how to install the parts. Wonderful, hassle free support!!
Ashley M.
Posted
Called tp follow up on my claim submitted over a week ago. The rep promptly pulled my claim with my phone number and started working the cade. My stove is not heating and door not closing properly, it was an easy pleasant phone call where we trouble shoot the issue and they were able to put a warranty request in. No wrangling just issue and a resolution. Thankful, even though I'm without a oven for a few weeks.
George C.
Posted
We had a minor light problem with our five-year-old range hood. Tesla helped us get the correct parts. She was fantastic. Great customer service!!! Thank you
Victoria G.
Posted
The woman that I spoke with was friendly and helpful. She was clear in what she needed, and I was not kept on the phone, waiting for long periods of time. I have loved Zline products, and this is my second kitchen with Zline so I was very happy that they are replacing my microwave that has been malfunctioning.
Robert
Posted
The customer service agent was very professional and helpful.
Bobby C.
Posted
I recently purchased the Zline 48" double oven stove and dishwasher. Both appliances had some inperfections that needed to be addresed. After contacting customer service both issues were addressed to my satisfaction! It was easy to submit case online and work with customer service via emails.