ZipcarReviews of zipcar.com

Pathetic service, I hope this pandemic takes this business down. They can't cancel my simple account and have been charging me for 2yrs!

Terrible and unreliable. If every review is one star, how can you have a 2+ star rating? Lost my Zipcard through mail and unable to find out why.

Still terrible. Still charging me and not letting me use the service, and being terribly rude on the phone to boot. Avoid this company at all costs!

Absolutely THE worst customer service. They lied to me by promising a credit. They continued to tell me only what they they thought me to hear. I cancelled my membership.

Extremely poor service, makes money on aggressive, unfair fees.

Extremely poor customer service. I was told several times via phone someone would be contacting me and no one ever reached out. I had to send an e-mail and am still having difficulty resolving my issue, despite having a phone call with a supervisor that it would be taken care of.