Average
187 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 122 reviews with 5 stars · Clear filters
Teri B.
Posted
Customer service was great and warranty is great. Product is great, but you have to use it to see results!!! Very happy customer!
Response from Zero Gravity· Jun 11, 2026
Thank you for the feedback!
Bettina
Posted
The company responded promptly to a claim re a mechanical error on the device, and exchanged the devices instantly at no extra charges, as per the lifetime warranty guarantee.
Response from Zero Gravity· Jun 11, 2026
Thank you for the feedback!
Vivian A.
Posted
Love the products and the service … warranty really works! Thanks so much for the great service!
Response from Zero Gravity· Jun 11, 2026
Thank you for the feedback!
BR
Posted
I want to thank Customer Service for working with me to get my unit going on again. I love the unit when it was working absolutely love what it was doing for skin
Response from Zero Gravity· Jun 11, 2026
Thank you for the feedback!
Anwar M.
Posted
I’ve been using the Perfectio Gold Plus device and I’m truly impressed. The combination of LED infrared light and heat therapy has noticeably reduced fine lines and improved the overall appearance of my skin. My complexion looks smoother, firmer, and more radiant—like having a professional spa treatment at home. I’m 45 years old, but everyone who sees me says I look like I’m 30! This device has truly become a key part of my anti-aging skincare routine. Highly recommended.
Response from Zero Gravity· Jun 11, 2026
Thank you for the feedback!
Manon
Posted
Customer service is very kind and always helpful. It was no problem that I live in Europe. Everything was perfect. I really recommend Zero Gravity and its customer service
Krystyna W.
Posted
Excellent customer service. Had a replacement device sent super fast. Customer service could not have been better!
Jo K.
Posted
I did not really believe this company (or any others) would actually fully replace a malfunctioning product even after a few years of use. But they did without question. Of course handling fees were required but minimal in relation to the cost of the product. I’m very relieved and impressed. Thank you Lily and others who helped me process this issue. Now I can get back to improving my skin condition.
