Iunia
Posted
Mark has been very helpful in helping…pretty much everything!
Mark has been very helpful in helping us navigate zenoti.
Great
242 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
Zenoti (zenoti.com) has 242 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 197 reviews with 5 stars · Clear filters
Iunia
Posted
Mark has been very helpful in helping us navigate zenoti.
Jordana B.
Posted
Mark is fantastic when it comes to reports. He always digs right down into the detail to make sure we get the exact figures we need. Highly recommend 😊
Bushraghayoor
Posted
Mark is truly exceptional at what he does. No matter how small or complex the issue is, he reviews it thoroughly and resolves it in no time. I never have to wait long for a response, and the moment I know he has picked up my chat, I feel confident that my concern will be acknowledged and addressed within a reasonable timeline. His approach is always insightful, and every interaction becomes a learning experience. I consistently discover new perspectives and gain a deeper understanding thanks to his thoughtful guidance. Working with Mark brings both efficiency and clarity, and his dedication really makes a difference
Dr PJ Aesthetic C.
Posted
We recently completed a full systems integration of Zenoti within our clinic, and I can say with complete confidence that this project succeeded because of one person, Jack Trubshaw. From the beginning, Jack demonstrated exceptional ownership of the process. He did not simply “manage” the integration; he carried it. His initiative, attention to detail, and unwavering commitment ensured that every stage moved forward smoothly, even when complexities arose. Where others hesitated, Jack acted. Where questions accumulated, Jack responded. Where challenges appeared, Jack resolved them calmly and efficiently. He was consistently available, approachable, and remarkably prompt in answering every query, no matter how small or technical. His communication style was warm, respectful, and reassuring, which made a significant difference during what could otherwise have been a stressful transition. It is rare to encounter someone who combines technical competence with such genuine professionalism and care. Quite simply, this integration would not have reached completion without his dedication and drive. His work ethic and sense of responsibility stood distinctly apart, and it did not go unnoticed. A well-deserved five stars, and my sincere gratitude to Jack for making what seemed overwhelming entirely achievable.
Jimmy K.
Posted
Zenoti has been a game changer for HEALTH + GLOW. We love the innovative features, functionalities and reporting it has to offer. The whole process from demo to signing up to implementation to onboarding and going live was well organized, communicated and executed precisely. A big thank you to Manish Modani (Project Manager), Prabhu Jogan (Product Specialist), Harish Boddupalli (Technical Project Manager) and Disha (Implementation Consultant) for always being accessible and guiding us throughout the process. Zenoti has many layers and capabilities which might seem complex at first but once you do the training sessions and start working with Zenoti in real time, it all comes together and you wish you had signed up with Zenoti earlier. The web capabilities, client booking options and AI features makes it seamless for both businesses and clients.
Jean-Mathieu IVORRA M.
Posted
Zenoti is an outstanding product and truly the perfect tool for any beauty center. The support is top-notch and has significantly streamlined our business operations—it’s a real game-changer. I want to give a special mention to Yesmine, the Head of French Support. She is absolutely brilliant and always provides the perfect solution instantly. Highly recommended
sarah L.
Posted
I've had a great experience transferring to Zenoti from our previous system. Anandan, Magha and the team have been great. Im not the best on technology and it was really quite daunting but they have been patient, responsive and made me feel like an expert 😄😄 Im still in the training process but feel more and more confident every day. Thanks team
Anna R.
Posted
Fantastic service, in particular from Adam. He was really hands on in every step, always available, made ample time for me and my team. Went the extra mile to help with any queries I had and really helped me to understand the system fully. Made sure the app was just what i wanted and the system integrated smoothly into the clinic.