Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio reviews

Showing 153 reviews with 5 stars · Clear filters

Michaela
Posted Sep 2, 2024
Perfect
Perfectly works super
Response from Zenfolio· Sep 3, 2024
We are so happy that it is working great for you, Michaela. Let us know if we can be of any help along the way!
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Tim T.
Posted Sep 2, 2024
An excellent tech support person to work with
The person who helped to guide me through the steps for developing a new website was quite impressive. Great overview, very clear communicator, he really gave me a great leg up going through a set of site development tools, which are pretty far reaching.
Response from Zenfolio· Sep 3, 2024
Thank you for sharing your experience, Tim! We’re glad to hear that our team member provided you with clear guidance and support as you worked on your new website. It's great to know the site-building features were helpful in the process. Feel free to reach out if you have any other questions or need further assistance.
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Paul
Posted Aug 31, 2024
I thought the Customers Service was…
I thought the Customers Service was very helpful and very quick indeed. Their Customers Service has always been good and very helpful, and always there when you need them .
Response from Zenfolio· Sep 3, 2024
Thank you for your feedback! We're happy to hear that our Customer Experience team has consistently provided the quick and helpful support you need. If there's anything else we can assist with, don’t hesitate to reach out, Paul!
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David F.
Posted Aug 27, 2024
Excellent experience
Excellent experience
Response from Zenfolio· Aug 28, 2024
Thank you for your feedback, David! We're thrilled to know your experience was a positive one! If you ever need any support or have further insights to share, we’re here to help!
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Chuck
Posted Aug 22, 2024
Very helpful
Very helpful. I have a lot to do before I go live. Thanks Alex. I didnt receive your email address/phone number you mentioned.
Response from Zenfolio· Aug 28, 2024
So glad that your time with Alex was helpful, Chuck! It does look like you received the information needed, but if we can offer any more help or support, just let us know.
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Dragonlady
Posted Aug 21, 2024
Dennis was fabulous
Dennis was fabulous. Not sure if it will be as easy as he has shown us, but I had another gal with me wanting to also set up a website. It will be great to have catagoies and subcategories (folders).
Response from Zenfolio· Aug 21, 2024
Thanks for sharing your thoughts! We’re glad to hear Dennis was so helpful. Setting up categories and subcategories will definitely keep your site organized and improve navigation! If you or your friend have any questions along the way, our team is here to help!
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Annie M.
Posted Aug 15, 2024
Alex answered all of my questions
Alex answered all of my questions. I appreciate how thorough he was in explaining everything through a screen share which really helped alot. It was also helpful to offer a choice of recording the video call so that I have a reference of what we talked about in case I forget anything. Lastly, I appreciate that zenfolio offers such good customer service.
Response from Zenfolio· Aug 15, 2024
Thank you for taking the time to share your amazing feedback! It's great to know that Alex was able to assist you effectively and that you found the screen share and recording options helpful. The team is committed to providing top-notch support, and we're glad to have met your expectations. If there's anything else you need, we're here for you!
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Carol
Posted Aug 14, 2024
Alex was very nice and helpful.
Alex was very nice and helpful.
Response from Zenfolio· Aug 14, 2024
That's fantastic to hear! I'm so glad you had a positive interaction with Alex and found the assistance helpful. If there's anything else you need, we're here to help!
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