ZenefitsReviews of zenefits.com

I love using zenefits for time and attendance and payroll. The customer service is very helpful. I wish they could add more features to automate more options in payroll. I'm pretty satisfied overall.

Zenefits is a great payroll service. The system is very user friendly and they are always very helpful with any issues that I have. I deducted 1 start due to the few times that we were processing payroll when we were on self-serve due to Zenefits being closed and/or the employees being unavailable. Payroll still went smoothly but it made me a bit nervous.

Zenefits is a great tool for onboarding and general organization of the employees of your organization. It's easy to use for both employee and administrator. Being completely paperless and user friendly, there is not a lot of time spent on explanation of use or training.

We have been with Zenefits for several years now and have watched them transform from a Benefits company providing HR functions to a Payroll company with Benefits and HR functions. The journey has not always been easy, but I have to say they have always innovated and tried to make things work. My biggest complaint is the help function of payroll... sometimes talking to someone can solve the problem 10 times faster than a thousand emails. That being said, Zenefits listens and adapts to their customers and is always trying to improve their product. For that I give them great kudos and is why we have continued to renew our subscription with them.

I love EVERYTHING about this product! It's easy, intuitive, has tons of features and the reporting is amazing. The ONLY down side is the length of time you wait to get responses to support requests - especially if it's tax related.