ZendeskReviews of zendesk.com

Zendesk is the Best! I've tried the rest and now I have the best! The best CX ticketing tool on the market today!

We have the best customer success manager. She always goes above and beyond to help us realise our ambitions and requests with the system. The system itself gives us the capability to provide bespoke, granular reports that deep dive on our customer voice and provide valuable insight back to our business.

Zendesk is the most powerfull tool that we can use to create great CX Many new features every year since I ahve been customer 8 years ago

Best CRM software on the market today. Easy to configure and set up.

Zendesk helped us organize all of our different conversations on email, phone calls and chat into one platform. We were able to consolidate operations across 6 global offices into one unified system, improving internal collaboration and client satisfaction.

Simply the best platform for customer care. It has agents' best interests at its core, has a deep focus on self service and ticket deflection, and the developer experience is "chefs' kiss"

Having been exposed to Zendesk for 7 years with 4 in the role of administration, I have experienced different aspects of interacting with the people of the company. Customer service is Efficient and will follow through until completion. Sometimes it feels like it takes a while to get updates but it always end with satisfying results. I was invited to speak at a Zendesk event and had the greatest experience with the team during preparation. It left me with a sense of having a bunch of new friends. As great as the ever improving Zendesk product is, the people are what glues it all together.

Well you can pretty much say that Zendesk is a one stop shop for your customer management needs. Customer Service? - Support, Chat, and Talk Knowledgebase - Guide| Want to get feedback from team member? - Gather Reports and Analytics? - Explore Integration with the social messaging? - SunCo