Zappy Health Reviews | Read Customer Reviews of zappyhealth.com

Zappy Health Reviews | Read Customer Reviews of zappyhealth.com

Zappy Health reviews

Showing 40 reviews with 4 stars · Clear filters

Not H.
Posted Sep 24, 2024
The consultation was easy and friendly.
The consultation was easy and friendly.
Response from Zappy Health· Sep 27, 2024
Dear, thank you very much! May we kindly ask any shortcomings you might have had? Thank you!
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Renada
Posted Aug 26, 2024
Great company
Great company.. would have given 5 stars, just wished it was a little cheaper to purchase. But zappy company itself is wonderful!! Other than that I would’ve given it 5stars!! They are fast with response with any issues or concerns I may have. Will continue to recommend..
Response from Zappy Health· Oct 15, 2024
Thank you so much for your kind words and for recommending Zappy Health; we truly value your feedback and will continue to strive for excellence by exploring ways to make our services more affordable while maintaining the fast and responsive support you appreciate.
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Adrian W.
Posted Jul 24, 2024
I've been a customer of Zappy Health…
I've been a customer of Zappy Health for almost seven weeks, and I love their product. The telehealth service is excellent, and I feel comfortable discussing my weight loss journey with the doctors and nurse practitioners. Thanks to Zappy Health, I have officially lost 20 pounds in seven weeks. -Adrian W
Response from Zappy Health· Oct 15, 2024
Thank you so much for your kind words, Adrian! We're thrilled to hear about your successful weight loss journey and how comfortable you feel with our telehealth services, and your feedback is invaluable as we strive to continuously improve.
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Karen
Posted Jun 13, 2024
Really satisfied so far
The medical provider is very thorough and addresses all concerns. The app is very comprehensive and I love the food tracking feature. The medication was delivered in a timely manner as promised and you can ask questions anytime in the chat feature. Overall, very pleased.
Response from Zappy Health· Oct 15, 2024
Thank you so much for your kind words and feedback; we're thrilled to hear that you find our medical provider thorough, love the app's food tracking feature, and appreciate our timely medication delivery and chat support, as we continuously strive to improve our services based on your valuable insights.
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Consumer
Posted May 23, 2024
I’m happy with Zappy Health
I’m happy with Zappy Health, customer service is not reachable by phone which is ok at times. I’d like to speak with a live person during those times when I need clarification or have an immediate need versus sending a message and waiting for a response. The dosing schedule is confusing because my provider told me one thing but the guide sent with my meds is another. Dr. C is amazing, very caring and understanding.
Response from Zappy Health· Jun 5, 2024
Thank you for your feedback and kind words about Dr. C! We're happy to hear you're pleased with Zappy Health and appreciate your suggestions for improving customer service and clarity on dosing schedules. Keep up the great work on your journey!
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Regina
Posted Apr 10, 2024
The initial lab draw order had…
The initial lab draw order had complications as there was missing information on the doctors order. But customer service was quick to reply and it was resolved without me having to come back to the lab to get my blood drawn. I always get a response from them within a day or two at most.
Response from Zappy Health· Jun 5, 2024
Thank you for sharing your experience! We're glad to hear that our customer service resolved the issue quickly and efficiently. Keep up the great work on your journey!
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Avery
Posted Apr 7, 2024
I feel like the app could use some…
I feel like the app could use some improvement. Other than that, everything has been great!
Response from Zappy Health· Jun 5, 2024
Thank you for your feedback! We're glad to hear that everything else has been great and appreciate your suggestion for improving the app. Keep up the fantastic work on your journey!
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CASKRN
Posted Mar 12, 2024
The doctor was great but over 15 min…
The doctor was great but over 15 min late. Had I been at work for this appt, I would’ve had to cancel.
Response from Zappy Health· Mar 26, 2024
We apologize for the delay and will make up for it. sorry for that
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