ZadarmaReviews of zadarma.com

Mucho proceso en la integración para que luego no funcione...

They simply blocked the phone number to which my bank accounts were linked, without any warnings. I am very disappointed with this company. Although it used to be the best company in this field.

Zadarma.com is a complete scam. They collect your payment as soon as you sign up—before you can even access or use the service. After paying, you're immediately forced into a broken and frustrating verification process that leads nowhere. I submitted my documents, including my business registration, but their system keeps looping me back to take a passport photo and a selfie again. There are no clear instructions, no confirmation, and absolutely no access to the service I paid for. The pricing may seem attractive, but it's a catch—they're more focused on collecting your personal information than actually providing the service. It feels like they’re intentionally stalling while holding on to your money. Their customer support is completely useless. I opened a support ticket, and all I received were copy-paste replies with no real help or resolution. After reading more reviews online, it’s clear I’m not the only one. Many others are calling them out for fraud, data harvesting, and unethical practices. This website and its practices must be reported to the FBI. I will also be making a video to share my experience and warn others not to fall into the same trap. Avoid Zadarma.com at all costs. This is not a trustworthy company.

Company is a scam fishing for US passport data. Do not upload your US passports!!

Hoped to replace virtual Skype number. After 2 weeks of constantly messaging them and jumping through so many hoops, my number was ported. Verifying identity was unnecessarily difficult. Important for you to know that unlike, Skype, you can only receive SMS messages and cannot send them. They were up front about this though. I don't understand how Skype worked and Zadarma does not. Customer service is there, but there is no desire to truly help you... they delivered what they promised, but it wasn't easy... Wish there was another company or product that was simple and easy...can't find.

Scammers, their numbers do not qualify for whatsapp and various other services. You will be stuck with no access and a bill to pay. Customer care is laughable and will not get you anywhere. Avoid at all costs, there are other better and transparent providers out there that help your business grow.

I wanted to buy a virtual number from them. The website mentioned the price is 2 USD per month, INCLUDING TAXES, and that voice calls will be connected immediately. In reality, I was charged an extra 20% VAT, and it takes 2 work days to go through a verification process. The information on their website is misleading and false. I sent screenshots to the service via chat, and they said they would check it. The connection process is highly incomprehensible. Verification is impossible via the computer because they need super clear pictures for it. But I was unable to enter the app to use my good smartphone camera because they needed special login info that I didn't have. The customer service people answer fast, but they only send you useless links to the website instead of explaining how to register. It's like talking to a bot. Eventually, after wasting half a day trying to understand how to register, talking to service, and waiting for a verification (that never came), I asked for a refund of what I had paid and decided to connect to another service provider. If you plan on registering with them better clear a full day of work for this horrible process and be prepared for surprises and extra charges. Addition: The website was always opened in the same country and without a VPN. It also showed me the same information when I re-entered the website from a link sent by the service representative. Additionally, on the company homepage, it is written "5 minutes to set up any service," which is clearly false. I wish there was a way to add screenshots to reviews.

Zadarma is a scam. I'll explain why. One of their conditions is that "no unauthorized manipulations of the image is allowed". This is so they can on-sell the information to third parties. I had written "Zadarma" and "JUMIO" (their billing company) on the scan to circumvent this - nothing obscured at all - just a text overlay in empty spaces - and they refused my application. Secondly – they said “submit an ID or passport”. I sent a very clear double-sided scan of my driver’s license. They then said; “No – we need your passport”. Instead of just asking for the passport up front, they are milking every ID out of you, one at a time. Did I mention they are based in Bulgaria? Scam, scam, scam. Submitted the exact same scan to another company. No problem. EDIT: 1. "ID depends on verification needs". Fine, so tell us upfront. It is a common complaint against ZADARMA that they keep moving the goalposts. Create a page that tells which customers what ZADARMA will and won't accept. What I didn't say above is that I also had to send a 'selfie' of both ID and my face. It is very hard to fake a hard license and my actual face, but that wasn't enough apparently. 2. "won't accept additional markings or text overlays". A criminal is going to alter a photo, change a date, add a number in a scan. Or just simply find one on the web. There are millions on there. You know what would drastically cut identity theft? If you handwrote "ZADARMA" or whatever in a blank space. Hello? Can you not tell the difference between obvious handwriting and an altered or obscured detail on the ID? Calilio and Call.com could. A scam factory is the only explanation fitting the evidence.